Hi, I’m Maria -Magdalena Popova. I’m an operations and marketing professional with hands-on experience coordinating cross‑functional teams, optimizing processes, and driving guest satisfaction across hospitality, entertainment, and services. I enjoy turning data into actionable improvements, supporting budgeting and financial reporting, and delivering smooth, customer‑oriented operations. I’ve studied and worked across Bulgaria, Italy, and the United States, collaborating with diverse teams, agencies, and partners to create impactful campaigns and efficient operations. I’m fluent in several languages, thrive in international environments, and am excited to contribute my adaptability, project management, and creative problem‑solving to a dynamic organization.

Maria -Magdalena Popova

Hi, I’m Maria -Magdalena Popova. I’m an operations and marketing professional with hands-on experience coordinating cross‑functional teams, optimizing processes, and driving guest satisfaction across hospitality, entertainment, and services. I enjoy turning data into actionable improvements, supporting budgeting and financial reporting, and delivering smooth, customer‑oriented operations. I’ve studied and worked across Bulgaria, Italy, and the United States, collaborating with diverse teams, agencies, and partners to create impactful campaigns and efficient operations. I’m fluent in several languages, thrive in international environments, and am excited to contribute my adaptability, project management, and creative problem‑solving to a dynamic organization.

Available to hire

Hi, I’m Maria -Magdalena Popova. I’m an operations and marketing professional with hands-on experience coordinating cross‑functional teams, optimizing processes, and driving guest satisfaction across hospitality, entertainment, and services. I enjoy turning data into actionable improvements, supporting budgeting and financial reporting, and delivering smooth, customer‑oriented operations.

I’ve studied and worked across Bulgaria, Italy, and the United States, collaborating with diverse teams, agencies, and partners to create impactful campaigns and efficient operations. I’m fluent in several languages, thrive in international environments, and am excited to contribute my adaptability, project management, and creative problem‑solving to a dynamic organization.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
See more

Language

Bulgarian
Fluent
English
Fluent
French
Advanced
Italian
Advanced
Spanish; Castilian
Beginner

Work Experience

Operational Lead at Da.care
October 1, 2025 - December 31, 2025
Coordinated daily operational activities and cross-team communication to ensure efficient workflows and timely execution. Supported budget planning and cost control by tracking operational expenses, reviewing invoices, and assisting with basic financial reporting. Contributed to process improvements through operational data analysis and support in resource allocation decisions as well as marketing campaign and outreach.
Marketing and Sales Assistant at Nero Holiday
November 1, 2024 - July 31, 2025
Developed and managed targeted marketing campaigns through PMS tools, website updates, and social media (Instagram, Facebook), increasing bookings and brand visibility. Delivered tailored booking assistance, enhancing guest satisfaction and strengthening communication and problem-solving skills. Collaborated with internal teams, travel agencies, and marketing partners to streamline operations and elevate customer experience.
Ride Operator at Morey’s Piers
June 1, 2024 - September 30, 2024
Operated major amusement park attractions, prioritizing guest safety and positive visitor experiences, resolved issues quickly, ensuring smooth daily operations. Recognized as “Associate of the Week” for outstanding performance and motivation.
Administrative Assistant at Bulcons Group
April 1, 2024 - June 30, 2024
Managed and organized engineering project documentation to ensure accuracy and compliance, monitoring financial reports, supporting effective project and administrative management. Improved filing and reporting systems, contributing to smoother office workflows.
Babysitter at Self-employed (Milan, Italy)
January 1, 2024 - April 30, 2024
Provided child care services, planning activities and ensuring safety.
Gelato Maker at Afreddo
June 1, 2023 - September 30, 2023
Prepared gelato and managed day-to-day kitchen operations, maintaining quality and hygiene standards.
Catering at Soul Terrain
June 1, 2023 - September 30, 2023
Supported food service operations for events, coordinating with team members to ensure timely service and guest satisfaction.
English Teacher (B2 and C1) at CRL Language Center, Nice
November 1, 2022 - April 30, 2023
Delivered English language instruction at levels B2 and C1, adapting materials to student needs and promoting language proficiency.
Election Volunteer at Bulgarian National Assembly elections
January 1, 2020 - December 31, 2020
Assisted in preparing official documentation and supporting smooth voting procedures.

Education

Triple International Master in Tourism & Hospitality Management at SSBM Geneva (online) in collaboration with Rome Business School (RBS) and International University of Valencia (VIU)
January 1, 2024 - January 1, 2026
Erasmus Programme, Economics & Management (English-taught) at Università Cattolica del Sacro Cuore, Milan, Italy
January 1, 2023 - January 1, 2024
B.A. Economics & Management (French-taught) at Université Côte d’Azur, Nice, France
January 1, 2021 - January 1, 2023
High School Diploma at 9th French Language High School “Alphonse de Lamartine”, Sofia
January 1, 2017 - January 1, 2021

Qualifications

Marketing & Design Fundamentals
January 1, 2025 - January 6, 2026

Industry Experience

Travel & Hospitality, Education, Professional Services, Media & Entertainment, Software & Internet