Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I'm Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use. I bridge business needs with user research, leading cross-functional teams across Japan and Vietnam to deliver research-driven, user-centered solutions. My work spans modernizing core systems, designing scalable UX guidelines, and turning feedback into actionable design decisions. I thrive in collaborative environments, turning ambiguity into clear specifications for offshore development and product teams.…Hi, I'm Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use. I bridge business needs with user research, leading cross-functional teams across Japan and Vietnam to deliver research-driven, user-centered solutions. My work spans modernizing core systems, designing scalable UX guidelines, and turning feedback into actionable design decisions. I thrive in collaborative environments, turning ambiguity into clear specifications for offshore development and product teams.

Junki Hori

UX Designer, Product Designer, UI Designer, +2





Hi, I'm Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use. I bridge business needs with user research, leading cross-functional teams across Japan and Vietnam to deliver research-driven, user-centered solutions. My work spans modernizing core systems, designing scalable UX guidelines, and turning feedback into actionable design decisions. I thrive in collaborative environments, turning ambiguity into clear specifications for offshore development and product teams.…Hi, I'm Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use. I bridge business needs with user research, leading cross-functional teams across Japan and Vietnam to deliver research-driven, user-centered solutions. My work spans modernizing core systems, designing scalable UX guidelines, and turning feedback into actionable design decisions. I thrive in collaborative environments, turning ambiguity into clear specifications for offshore development and product teams.

Available to hire

Hi, I’m Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use. I bridge business needs with user research, leading cross-functional teams across Japan and Vietnam to deliver research-driven, user-centered solutions.

My work spans modernizing core systems, designing scalable UX guidelines, and turning feedback into actionable design decisions. I thrive in collaborative environments, turning ambiguity into clear specifications for offshore development and product teams.

Skills

Figma

Jira

Microsoft Office

Experience Level

Figma

Expert

Jira

Expert

Microsoft Office

Expert

Language

Japanese

Fluent

English

Fluent

Work Experience

UX Designer at FPT Software Japan

January 1, 2024 - Present

Redesigned a fragmented operational system used by a nationwide dental clinic chain (170+ clinics) to deliver a scalable, unified user experience framework. Acted as the bridge to the offshore development team by creating detailed specifications based on user research, improving design implementation and development efficiency. Conducted stakeholder interviews and business analysis, translating complex business requirements into actionable, user-centered design proposals.

UX Lead at FPT Software Japan

January 1, 2024 - Present

Led a ¥500M+ core system modernization project for Nagase Internal B2B Platform, guiding a cross-functional team of 30+ members. Defined unified UX guidelines from scratch and redesigned over 300 screens, reducing onboarding time and minimizing operational errors. Maintained product quality by analyzing and resolving over 5,000 user feedback items, facilitating consensus with 20+ stakeholders.

Bridge System Engineer at Hitachi

January 1, 2020 - January 1, 2024

Coordinated a major enterprise system project between Japan and the UK as PM Support, ensuring smooth cross-cultural communication and progress management. Identified a critical gap between business goals and end-user reality, igniting a passion for user-centered design through frontline project experience. Proactively acquired UX skills to bridge this gap, successfully transitioning into a Product Designer role focused on user-centric solutions.

CrossFit Coach (Freelance) at CrossFit Uninterrupted

January 1, 2020 - Present

Led functional fitness and strength training sessions at CrossFit Uninterrupted in Yokohama, applying structured progression methods and performance tracking. Brought discipline and coaching logic into UX thinking, fostering a habit of iterative improvement.