JH

Junki Hori

Available to hire

Hi, I'm Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use.

About

Hi, I’m Junki Hori, a UX Designer and consultant focused on making complex B2B SaaS platforms easy and enjoyable to use. I bridge business needs with user research, leading cross-functional teams across Japan and Vietnam to deliver research-driven, user-centered solutions.

My work spans modernizing core systems, designing scalable UX guidelines, and turning feedback into actionable design decisions. I thrive in collaborative environments, turning ambiguity into clear specifications for offshore development and product teams.

  • 6 years' experience
  • Joined January 2026

Languages

  • JapaneseFluent
  • EnglishFluent

Industry experience

  • Software & Internet
  • Healthcare
  • Professional Services
  • Manufacturing

Work experience· 4 roles

UX Lead · FPT Software JapanJan 2024 – Present · 2 yrs 11 mos

Led a ¥500M+ core system modernization project for Nagase Internal B2B Platform, guiding a cross-functional team of 30+ members. Defined unified UX guidelines from scratch and redesigned over 300 screens, reducing onboarding time and minimizing operational errors. Maintained product quality by analyzing and resolving over 5,000 user feedback items, facilitating consensus with 20+ stakeholders.

UX Designer · FPT Software JapanJan 2024 – Present · 2 yrs 11 mos

Redesigned a fragmented operational system used by a nationwide dental clinic chain (170+ clinics) to deliver a scalable, unified user experience framework. Acted as the bridge to the offshore development team by creating detailed specifications based on user research, improving design implementation and development efficiency. Conducted stakeholder interviews and business analysis, translating complex business requirements into actionable, user-centered design proposals.

CrossFit Coach (Freelance) · CrossFit UninterruptedJan 2020 – Present · 6 yrs 11 mos

Led functional fitness and strength training sessions at CrossFit Uninterrupted in Yokohama, applying structured progression methods and performance tracking. Brought discipline and coaching logic into UX thinking, fostering a habit of iterative improvement.

Bridge System Engineer · HitachiJan 2020 – Jan 2024 · 4 yrs 1 mo

Certifications and awards

Google UX Design Certificate2030 – 2026
VBA Excel Basic/Standard2030 – 2026
AWS Cloud Practitioner2030 – 2026
TOEIC L&R 9602030 – 2026

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