I am Amsterdam-based and a versatile professional, with extensive experience in operational support, administrative coordination, and customer-focused environments. I have supported day-to-day business operations while maintaining clear and professional communication with international partners across Europe, Asia, and the Middle East, ensuring smooth collaboration across different markets and time zones. My background includes working closely with high-profile clients and global partners, coordinating activities such as client communication, event organization, gifting initiatives, and copywriting for product descriptions and brand messaging. I have a strong understanding of how operational efficiency and brand consistency work together to enhance overall customer experience in both B2B and B2C settings. I am highly organized, detail-oriented, and comfortable working independently. With hands-on experience using tools such as Canva, Shopify, and Excel, I combine creativity with structured thinking to support administrative, operational, and brand-related objectives while adapting quickly to changing priorities.

Yassira Elghouch

I am Amsterdam-based and a versatile professional, with extensive experience in operational support, administrative coordination, and customer-focused environments. I have supported day-to-day business operations while maintaining clear and professional communication with international partners across Europe, Asia, and the Middle East, ensuring smooth collaboration across different markets and time zones. My background includes working closely with high-profile clients and global partners, coordinating activities such as client communication, event organization, gifting initiatives, and copywriting for product descriptions and brand messaging. I have a strong understanding of how operational efficiency and brand consistency work together to enhance overall customer experience in both B2B and B2C settings. I am highly organized, detail-oriented, and comfortable working independently. With hands-on experience using tools such as Canva, Shopify, and Excel, I combine creativity with structured thinking to support administrative, operational, and brand-related objectives while adapting quickly to changing priorities.

Available to hire

I am Amsterdam-based and a versatile professional, with extensive experience in operational support, administrative coordination, and customer-focused environments. I have supported day-to-day business operations while maintaining clear and professional communication with international partners across Europe, Asia, and the Middle East, ensuring smooth collaboration across different markets and time zones.
My background includes working closely with high-profile clients and global partners, coordinating activities such as client communication, event organization, gifting initiatives, and copywriting for product descriptions and brand messaging. I have a strong understanding of how operational efficiency and brand consistency work together to enhance overall customer experience in both B2B and B2C settings. I am highly organized, detail-oriented, and comfortable working independently. With hands-on experience using tools such as Canva, Shopify, and Excel, I combine creativity with structured thinking to support administrative, operational, and brand-related objectives while adapting quickly to changing priorities.

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Experience Level

Expert
Expert

Language

Dutch
Fluent
English
Fluent
Arabic
Advanced

Work Experience

Personal & Virtual Assistant (Operations & Administrative Support Specialist) at Remote (Independent Client)
January 1, 2025 - Present
Provided comprehensive operational and administrative support, including calendar management, task coordination, and follow-ups to ensure smooth daily workflows. Maintained professional client communications with international partners across Europe, Asia, and the Middle East; supported branding and marketing initiatives; created and updated product copywriting and branding messaging; supported event planning and client engagement initiatives. Worked remotely on various projects, adapting quickly to changing priorities.
Boutique Manager & Operations Associate at Flâneur
May 1, 2021 - February 28, 2025
Managed daily boutique operations and guided clients with purchases and personalized styling advice. Maintained clear communications with retail partners across Europe, Asia, and the Middle East, coordinating logistics such as returns and inventory optimization. Organized exclusive client events and gift campaigns to enhance brand positioning and loyalty. Implemented onboarding, training, and brand messaging to support cross-market collaboration.

Education

Higher General Secondary Education (HAVO) at Jan Des Bouvrie College
January 11, 2030 - January 7, 2026
Fashion Designer at Wellness Academy
January 11, 2030 - January 7, 2026
Skin Expert at HB0C Creative Business Academy
January 11, 2030 - January 7, 2026

Qualifications

Academic Writing
January 11, 2030 - January 7, 2026
Administrative & Operational Support
January 11, 2030 - January 7, 2026
Branding & Visual Presentation
January 11, 2030 - January 7, 2026
Client Relationship Management
January 11, 2030 - January 7, 2026
Content Creation & Social Media Management
January 11, 2030 - January 7, 2026
Copywriting
January 11, 2030 - January 7, 2026

Industry Experience

Media & Entertainment, Retail, Professional Services