Operations Manager at Whataburger

Managed staffing and scheduling for 60+ employees, 24-hour operation by aligning labor allocation with real-time sales demand. Improved operational efficiency and service consistency by adjusting workflows to meet fluctuating customer volume. Supported revenue growth by assisting with local store marketing initiatives and day-to-day sales strategy execution. Maintained performance and team morale in a fast-paced, high-pressure environment through calm leadership and clear communication.