Denise Genfi

Experience Level

Language

English
Fluent

Work Experience

Event Manager at Africa 2 the World
January 1, 2022 - Present
Manage live music events for up to 400 guests, safely guide guests to enter and exit a large 400-capacity 4-floor boat, hire security & staff to oversee events and maintain safety & best practices for our guests, greet and check in up to 400 guests.
Co-Founder at InstaBeauty Inc.
April 1, 2019 - March 1, 2021
Co-founded a beauty product delivery service company with funding earned through University of Maryland Terp Startup Accelerator Program; maximized team productivity by training & directing employees in operational practices and protocols; gained 1000+ business orders & achieved over $8,250 in funding; established 4 partnerships to collaborate on resources & strategies which resulted in gaining over $40,000 in revenue.
Sales Associate at Beauty 4U
September 1, 2016 - January 1, 2020
Greeted 100+ customers daily and immediately offered assistance; developed strong response tactics to problem solve in difficult situations; responded to customer inquiries and resolved issues in a timely manner.
Hostess at The Daily Grill
January 1, 2019 - August 1, 2019
Greeted 100-200 customers daily with a friendly welcome; seated tables to ensure a wonderful guest experience; supported waiters in food service during rush periods; took reservations over the phone in an efficient but friendly manner.
Caller at Tell-a-Terp Call Center
September 1, 2018 - January 1, 2019
Supported alumni in giving gift donations to the university; developed strong response tactics to problem solve with difficult clients.
Co-Founder at InstaBeauty Inc
April 1, 2019 - March 1, 2021
Co-Founded a beauty product delivery service company with funding earned through University of Maryland Terp Startup Accelerator Program. Maximized team productivity by training & directing employees in operational practices and protocols. Gained 1000+ business orders & achieved over $8250 in funding. Established 4 partnerships to collaborate on resources, & strategies which resulted in gaining over $40,000 in revenue.
Caller at Tell-a-Terp
September 1, 2018 - January 1, 2019
Supported alumni in giving gift donations to the university. Developed strong response tactics to problem solve with difficult clients.

Education

B.A. in Public Policy at University of Maryland College Park
January 1, 2018 - January 1, 2021
Semester Abroad at Lund University, Sweden
January 1, 2019 - January 1, 2019
B.A. / Public Policy at University of Maryland College Park
January 1, 2018 - January 1, 2021
Semester Abroad at Lund University, Sweden
January 1, 2019 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Retail, Media & Entertainment, Education, Consumer Goods