Available to hire
I am a lifelong learner who loves languages and technology. I enjoy exploring philosophy, psychology, and programming, and I get real satisfaction from optimizing processes and workflows to make everyday tasks more efficient.
I’m excited to find a role that lets me use foreign languages daily, work with diverse teams, and continue growing my skills through everyday challenges.
Experience Level
Language
Polish
Fluent
English
Advanced
French
Advanced
German
Advanced
Italian
Intermediate
Dutch
Beginner
Work Experience
Private tutor at Champions School
December 1, 2023 - PresentPrivate lessons in mathematics, physics, and chemistry. Teaching since 2017; cultivated a safe and supportive learning environment and encouraged questions to help students progress.
Customer Service Specialist at Vision Warsaw Sp. z. o. o
September 1, 2022 - PresentAnswered calls and emails in Polish, English, French, German (and occasionally Italian). Addressed inquiries, listened to complaints, and resolved issues. Experience with MS Dynamics, Freshdesk, and MS Excel.
Intern - E-commerce at Jagram S.A.
March 1, 2024 - June 1, 2024Internship in the e-commerce department; company produces garden furniture (fences, benches, tables, pergolas). Supported German market activities and general e-commerce tasks.
Seasonal Worker at CT Event Axidus International Sp. z. o. o.
July 1, 2017 - August 1, 2019Seasonal worker at various music festivals (Tomorrowland, Defqon 1, Decibel Outdoor). Followed supervisor instructions to complete tasks accurately and maintained a friendly approach in busy, noisy environments.
Customer Service Agent at Teleperformance Polska
October 1, 2021 - March 1, 2022Answered emails from French-speaking customers; resolved order and delivery problems; collaborated with third-party sellers and management; used Salesforce, MS Excel, and internal platforms.
Customer Service Agent at VikingCloud
May 1, 2023 - November 1, 2023Answered calls in English and German; explained PCI-DSS to customers; assisted with product questions, feedback, and complaints; focused on high customer satisfaction.
Education
A-Levels at I Liceum im. Adama Mickiewicza w Białymstoku
January 11, 2030 - April 1, 2018Automation and Robotics at Politechnika Warszawska
January 11, 2030 - January 7, 2026Quantitative Methods in Economics and Information Systems at SGH - Warsaw School of Economics
January 11, 2030 - January 7, 2026Qualifications
Certificate of basic knowledge of the Python 3.0 programming language
June 1, 2022 - January 7, 2026Industry Experience
Education, Software & Internet, Retail, Manufacturing, Professional Services
Experience Level
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