I have expertise in customer service, and I'm dedicated to upholding the airline’s outstanding image by performing professionally and enhancing guests' experiences. I look forward to getting to know about different cultures and expand my knowledge and abilities.

Jell Kelly Sebonga

I have expertise in customer service, and I'm dedicated to upholding the airline’s outstanding image by performing professionally and enhancing guests' experiences. I look forward to getting to know about different cultures and expand my knowledge and abilities.

Available to hire

I have expertise in customer service, and I’m dedicated to upholding the airline’s outstanding image by performing professionally and enhancing guests’ experiences.
I look forward to getting to know about different cultures and expand my knowledge and abilities.

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Language

English
Fluent
Spanish; Castilian
Fluent
German
Advanced

Work Experience

Ticket Sales Representative at International Student Abroad (Au Pair)
March 1, 2023 - May 1, 2023
Distributes tickets and cargo paperwork, updates travel schedules and passenger numbers.
Au Pair at Aupair.com / Germany
June 1, 2021 - May 1, 2022
Provided child care; practiced German; assisted with homework; supported household chores.
Au Pair at International Student Abroad (Au Pair)
September 1, 2019 - March 1, 2020
Provided childcare, helped with homework, engaged children in educational activities, and assisted with household chores. Participated in cultural exchange and language practice.
Au Pair at International Student Abroad (Au Pair)
June 1, 2021 - May 1, 2022
German language practice sessions with host family, childcare, light tutoring, and household duties.
Waitress / Food and Beverage Service at Filipino Restaurant, Cebu City (Germany BBQ Filipino Restaurant)
September 1, 2019 - March 1, 2020
Handled reception/check-in, served food and beverages, maintained dining area cleanliness, and contributed to a positive guest experience.
Au Pair / Waitress at International Student Abroad
March 2, 2023 - May 2, 2023
Cared for children, helped with homework, performed home chores, and assisted with hospitality tasks; prepared and served food and beverages; reception/check-in duties.
Ticket Sales Representative at International Student Abroad (Au Pair program)
March 1, 2023 - May 1, 2023
In charge of distributing tickets and cargo paperwork; updating travel schedules; providing passenger numbers.
Waitress at Germany BBQ Filipino Restaurant, Cebu City
June 1, 2021 - May 1, 2022
Assisted in food and beverage service; supported front-of-house duties and guest service.
Housekeeper / Reception at Gateway Hotel, Surigao City, PH
September 1, 2019 - March 1, 2020
Housekeeping and room service; front desk reception and check-in; food and beverage service.

Education

Bachelor of Science in Tourism Management at University of Cebu (Banilad Campus)
January 1, 2019 - January 1, 2023
High School Diploma at Surigao City National High School
January 1, 2012 - January 1, 2016
High School Diploma at Surigao City National High School
January 1, 2012 - January 1, 2016
Bachelor of Science in Tourism Management at Surigao City National High School
January 1, 2019 - January 1, 2023
Bachelor of Science in Tourism Management at University of Cebu Banilad Campus
January 1, 2019 - December 31, 2023
Bachelor of Science in Tourism Management at University of Cebu Banilad
January 1, 2019 - January 1, 2023

Qualifications

Napkin Folding Contest – 1st Place
February 5, 2018 - January 7, 2026
Bachelor of Science in Tourism Management
January 1, 2019 - January 1, 2023
TVL- Home Economics
January 1, 2016 - January 1, 2018
Napkin Folding Contest - 1st Place
February 5, 2018 - February 5, 2018
Tour Package and Calculation - 2nd Place
February 27, 2020 - February 27, 2020

Industry Experience

Travel & Hospitality, Professional Services, Education, Media & Entertainment