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Hi, I’m P A Verghese, a product and operations professional focused on designing workflow automations, streamlining colleague journeys, and driving cross-functional initiatives. I translate business needs into technical solutions and love applying data-driven decision-making to build impactful products and scalable processes. I enjoy solving complex problems by combining process thinking with hands-on technical execution, collaborating with diverse teams, and delivering measurable improvements in accuracy, speed, and customer experience.…Hi, I’m P A Verghese, a product and operations professional focused on designing workflow automations, streamlining colleague journeys, and driving cross-functional initiatives. I translate business needs into technical solutions and love applying data-driven decision-making to build impactful products and scalable processes. I enjoy solving complex problems by combining process thinking with hands-on technical execution, collaborating with diverse teams, and delivering measurable improvements in accuracy, speed, and customer experience.

P A Verghese

Product Designer, Project Manager, Web Developer, +1

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Hi, I’m P A Verghese, a product and operations professional focused on designing workflow automations, streamlining colleague journeys, and driving cross-functional initiatives. I translate business needs into technical solutions and love applying data-driven decision-making to build impactful products and scalable processes. I enjoy solving complex problems by combining process thinking with hands-on technical execution, collaborating with diverse teams, and delivering measurable improvements in accuracy, speed, and customer experience.…Hi, I’m P A Verghese, a product and operations professional focused on designing workflow automations, streamlining colleague journeys, and driving cross-functional initiatives. I translate business needs into technical solutions and love applying data-driven decision-making to build impactful products and scalable processes. I enjoy solving complex problems by combining process thinking with hands-on technical execution, collaborating with diverse teams, and delivering measurable improvements in accuracy, speed, and customer experience.

Available to hire

Hi, I’m P A Verghese, a product and operations professional focused on designing workflow automations, streamlining colleague journeys, and driving cross-functional initiatives. I translate business needs into technical solutions and love applying data-driven decision-making to build impactful products and scalable processes.

I enjoy solving complex problems by combining process thinking with hands-on technical execution, collaborating with diverse teams, and delivering measurable improvements in accuracy, speed, and customer experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Executive, Operations Excellence at Sift & Pick

October 1, 2023 - December 31, 2024

Collaborated with cross-functional teams (Retail, Ecommerce, and Warehouse) to identify pain points in inventory workflows and implemented solutions that improved accuracy from 55% to 97%, directly enhancing product availability and customer satisfaction. Developed reconciliation tools in Google Sheets and VBA to synchronize data across DEAR, WMS, and Seller Centre, reducing manual verification time by 80% and enabling faster product launches. Automated validation across Shopline, DEAR, and NEC to ensure real-time inventory consistency, improving decision-making for merchandising and operations teams. Enhanced SOPs and operational workflows to reduce error rates and support scalable growth of ecommerce operations.

Market Research Intern at The Scale Factory

December 1, 2021 - March 31, 2022

Conducted industry research to understand trends and market conditions in APAC region for a market traction testing program with 9 potential clients. Executed SEO traffic analytics region in APAC for multiple clients to better understand their competition.

Business Development Intern at Reebelo

December 1, 2020 - April 30, 2021

Automated internal processes (e.g., Waybill Creation, Product Image Resizing) using Python and TagUI, saving 2 hours per process, freeing up resources for product growth initiatives. Implemented automated text and email workflows using Zapier and Klaviyo, increasing conversion rates by up to 20% and enhancing the customer journey.

Data Operations at Rusby Pte Ltd (GOODDOGPEOPLE.com)

June 1, 2019 - November 30, 2020

Streamlined daily order compilation, delivery allocation, and fraud detection (discount misuse) through automation in Python and Excel Macros, boosting operational productivity by 35%. Spearheaded the Shopify app ecosystem setup, enhancing internal workflows and improving customer experience on the ecommerce site. Led the rollout of Freshdesk customer support integration (live chat, email sync, hotline), improving response times and enabling better product-customer feedback loops.