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I am an ambitious, hardworking, capable, and goal-oriented professional in Supply Chain Management and Marketing, with extensive experience in local and international markets. I thrive on turning complex challenges into efficient solutions that drive growth, improve customer experiences, and optimize operations. I hold multiple certifications and accreditations and communicate in several languages. My career spans digital marketing strategy, CRM and ERP implementation, e-commerce development, and logistics optimization. I enjoy collaborating with diverse teams to deliver measurable results.…I am an ambitious, hardworking, capable, and goal-oriented professional in Supply Chain Management and Marketing, with extensive experience in local and international markets. I thrive on turning complex challenges into efficient solutions that drive growth, improve customer experiences, and optimize operations. I hold multiple certifications and accreditations and communicate in several languages. My career spans digital marketing strategy, CRM and ERP implementation, e-commerce development, and logistics optimization. I enjoy collaborating with diverse teams to deliver measurable results.

Angie Muñoz V.

Digital Marketer, Marketing Consultant, Marketing Strategist, +2

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I am an ambitious, hardworking, capable, and goal-oriented professional in Supply Chain Management and Marketing, with extensive experience in local and international markets. I thrive on turning complex challenges into efficient solutions that drive growth, improve customer experiences, and optimize operations. I hold multiple certifications and accreditations and communicate in several languages. My career spans digital marketing strategy, CRM and ERP implementation, e-commerce development, and logistics optimization. I enjoy collaborating with diverse teams to deliver measurable results.…I am an ambitious, hardworking, capable, and goal-oriented professional in Supply Chain Management and Marketing, with extensive experience in local and international markets. I thrive on turning complex challenges into efficient solutions that drive growth, improve customer experiences, and optimize operations. I hold multiple certifications and accreditations and communicate in several languages. My career spans digital marketing strategy, CRM and ERP implementation, e-commerce development, and logistics optimization. I enjoy collaborating with diverse teams to deliver measurable results.

Available to hire

I am an ambitious, hardworking, capable, and goal-oriented professional in Supply Chain Management and Marketing, with extensive experience in local and international markets. I thrive on turning complex challenges into efficient solutions that drive growth, improve customer experiences, and optimize operations.

I hold multiple certifications and accreditations and communicate in several languages. My career spans digital marketing strategy, CRM and ERP implementation, e-commerce development, and logistics optimization. I enjoy collaborating with diverse teams to deliver measurable results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Portuguese

Intermediate

Work Experience

Digital Marketing Consultant at Kraft Soluciones Gráficas

May 31, 2022 - December 30, 2025

Development of digital marketing strategies and comprehensive project management, including social media campaign administration and SEO/SEM optimization. Creation of customized plans to increase conversion rates (+30%) and engagement. Analysis of key metrics and report generation to optimize campaigns. Training internal teams on digital trends and marketing tools to strengthen team capabilities.

E-commerce and CRM Developer at Gestión Empresarial UnoA S.A.S

April 1, 2023 - Present

Creation and management of E-commerce platforms, including payment gateway configuration. Management and customization of CRM systems, reducing customer response times by 20%. Design and implementation of strategies for lead generation and conversion improvement (+25% in sales). Conceptualization of advertising campaigns and design of visual content for social media. Implementation of interactive dashboards to monitor KPIs in real time.

ERP Software Management and Web Administration Consultant at Soluciones Administrativas SM S.A.S

January 1, 2020 - October 1, 2022

Design and development of ERP software to centralize business operations and automate administrative processes. Creation of accounting and financial modules integrated with enterprise management systems. Development and maintenance of business websites linked to CRM and E-commerce. Training staff in the use of the implemented platforms.

Consultor Marketing Online at Airbnb

February 28, 2015 - June 30, 2016

Conducted market segmentation studies to identify strategic opportunities in new business lines. Designed corporate marketing messages and strategies for advertising campaigns. Supervised client accounts, addressed inquiries, and gathered feedback to ensure an exceptional experience. Researched the latest trends and conducted market analysis, successfully identifying key opportunities. Developed optimization strategies to improve SEO for listed properties, increasing visibility on the platform.