Available to hire
Experienced Trust and Safety and Risk investigation specialist, eight years successfully protecting global platforms and online communities from diverse violations, transforming complex product and policy details into actionable insights enhancing safety, compliance, and user experience. Research,analysis, geopolitics, policy, escalations, reporting and collaborative skills. Integrating investigation, elicitation strategies, and compelling storytelling in support and delivery of scalable business needs. Risk Regulation and Compliance (HDip), Political Science (MSc), PRINCE2, Business Analysis (BA) and others in AML/CFT. Founder,TechUpdatesSSA and The African Voice.Active volunteer with BITC Ireland’s EPIC Programme, Passionate about creative writing, inclusion, safety, and learning
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
English
Fluent
Igbo
Fluent
Work Experience
Quality Analyst at TikTok Technology
January 1, 2022 - PresentRegulated decisions on flagged content by vendors to ensure compliance with community policies; collaborated cross-functionally to improve policy development and alignment; proactively identified and documented geopolitical risk events to inform policy updates; delivered weekly data reports; mentored new teammates; conducted deep-dive investigations to explain grey cases.
Senior Investigation Specialist at Majorel at Google (T&S)
December 1, 2019 - December 31, 2021Identified and analyzed market-specific geopolitical and security risks affecting client operations; developed market-specific intelligence resources and local knowledge library; conducted in-depth research on election integrity, terrorism, criminal activity, money laundering, misinformation; liaised with stakeholders to handle emergencies and inform policy decisions; supported KPI alignment and trust & safety across Google Maps and related products.
Community Operations Analyst at Covalen at Facebook
December 1, 2018 - December 31, 2019Reviewed and analyzed user accounts and content for policy compliance; identified safety improvements; participated in bi-monthly syncs with client teams to resolve policy grey areas and optimize workflows; supported escalations and knowledge sharing.
Client Concierge (Senior Process Analyst) at Cognizant Technology Solutions at Meta
October 1, 2018 - December 31, 2018Researched and communicated policy options to Facebook advertisers; educated clients on policies and product questions; delivered tailored business solutions and educated clients on policy questions.
Content Review Analyst at Accenture at Google YT - Trust and Safety
July 1, 2017 - August 31, 2018Reviewed flagged sensitive content; maintained low violation rates; collaborated with stakeholders to resolve escalations and improve processes; produced investigation reports and contributed to policy knowledge sharing; aided in knowledge building and process improvements.
Quality Analyst at TikTok Technology (EMEA-LatAM)
January 1, 2022 - PresentCurrently serving as Quality Analyst for TikTok Technology (EMEA-LatAM), I review and regulate decisions on content flagged by vendors, ensuring compliance with community policies. I collaborate cross-functionally to improve policies and alignment among stakeholders, identify and write issue briefs on emerging geopolitical risk-events to inform risk mitigation, and contribute to scalable process improvements. I deliver weekly data reports, coach new teammates, and conduct deep-dive investigations into grey-area cases using research and cultural insights.
Content Review Analyst at Accenture at Google YT-Trust and Safety
July 1, 2017 - August 1, 2018Reviewed flagged sensitive content, maintaining violation rates under 5%. Conducted investigations and wrote investigation reports while coordinating with stakeholders and client SMEs to resolve escalations. Analyzed channels and content volumes to inform critical decisions and contributed to knowledge sharing and process improvements. Mentored new joiners and maintained targets and performance metrics.
Lead Resource, Peer Group Review at Business in the Community-BITC, Dublin
August 1, 2017 - PresentVolunteer leadership role coordinating migrant integration and employment skills development, providing peer support and guidance to fellow volunteers.
Education
H. Dip. Risk Regulation and Compliance at PAT Business school / TUD
January 1, 2024 - January 7, 2026M.Sc. in Political Science at University of Ibadan, Nigeria
January 1, 2012 - December 31, 2014B.Sc. in Political Science (2.1) at University of Nigeria, Nsukka
January 1, 1995 - December 31, 1999H. Dip. Risk Regulation and Compliance at PAT Business School / TUD
January 1, 2024 - January 26, 2026M.Sc in Political Science at University of Ibadan, Nigeria
January 1, 2012 - January 1, 2014B.Sc in Political Science (2.1) at University of Nigeria, Nsukka
January 1, 1995 - January 1, 1999Qualifications
MPA in Public Administration: personnel management
January 1, 2001 - December 31, 2003PRINCE 2 Foundation Certificate in Project Management
January 11, 2030 - January 7, 2026PRINCE 2 Practitioner Completion Certificate
January 11, 2030 - January 7, 2026Foundation Certificate in Business Analysis
January 11, 2030 - January 7, 2026Project Management: Managing government projects
January 11, 2030 - January 7, 2026AML; Due diligence; Anti-Money Laundering and Terrorist Financing
January 11, 2030 - January 7, 2026MPA in Public Administration: Personnel Management
January 1, 2001 - January 1, 2003PRINCE2 Foundation Certificate in Project Management
January 11, 2030 - January 26, 2026PRINCE2 Practitioner Completion Certificate
January 11, 2030 - January 26, 2026Foundation Certificate in Business Analysis
January 11, 2030 - January 26, 2026Project Management: Managing Government Projects
January 11, 2030 - January 26, 2026AML; Due diligence; Anti-Money Laundering and Terrorist Financing
January 11, 2030 - January 26, 2026Industry Experience
Media & Entertainment, Software & Internet, Professional Services, Education, Government
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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