Laura R. Spieth is a versatile professional with a background spanning client success, retail leadership, marketing, and healthcare support. She has led retail store launches, managed licensing and partnership strategies, and driven data-informed decisions through analytics, lifecycle programs, and customer insights. Laura brings a strong foundation in relationship management, cross-functional collaboration, and customer experience, with experience across SaaS, retail, athletics, and healthcare environments. Known for her adaptability and leadership, she thrives in fast-paced settings while maintaining a strong focus on operational excellence and long-term customer value.…

Laura R. Spieth

Laura R. Spieth is a versatile professional with a background spanning client success, retail leadership, marketing, and healthcare support. She has led retail store launches, managed licensing and partnership strategies, and driven data-informed decisions through analytics, lifecycle programs, and customer insights. Laura brings a strong foundation in relationship management, cross-functional collaboration, and customer experience, with experience across SaaS, retail, athletics, and healthcare environments. Known for her adaptability and leadership, she thrives in fast-paced settings while maintaining a strong focus on operational excellence and long-term customer value.…

Available to hire

Laura R. Spieth is a versatile professional with a background spanning client success, retail leadership, marketing, and healthcare support. She has led retail store launches, managed licensing and partnership strategies, and driven data-informed decisions through analytics, lifecycle programs, and customer insights. Laura brings a strong foundation in relationship management, cross-functional collaboration, and customer experience, with experience across SaaS, retail, athletics, and healthcare environments. Known for her adaptability and leadership, she thrives in fast-paced settings while maintaining a strong focus on operational excellence and long-term customer value.

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Language

English
Fluent

Work Experience

Pharmacy Technician at Kroger Pharmacy
May 1, 2025 - Present
Accurately fill and label prescriptions under pharmacist supervision, ensuring compliance with state and federal regulations while maintaining patient confidentiality per HIPAA.
Director of Retail, Licensing & Partnerships at The Shop Indy
January 1, 2024 - July 1, 2024
Oversee design and launch of new retail store; analyze market trends; build relationships with partners; implement retail analytics; develop store strategies to raise customer engagement and sales.
Store Manager at The Shop Indy
November 1, 2022 - July 1, 2024
Oversee daily store operations, ensure brand alignment, manage inventory, supervise staff, and elevate customer experience to drive sales and minimize waste.
Bartender at Legends Hospitality
May 1, 2022 - Present
Delivers efficient and friendly bartending service in a fast-paced, high-volume setting; maintains a clean, organized bar area; ensures compliance with health and safety and alcohol regulations; checks IDs; manages inventory and waste.
Client Success Specialist at Presto Sports / SuperFan U
June 1, 2021 - February 1, 2023
Own overall relationship with assigned clients; onboarding; training; increase adoption; ensure retention; high levels of customer satisfaction; coordinate with third-party service providers; document client success plans and resolve issues.
Assistant Director of Marketing at Iowa State University Athletics Department
July 1, 2018 - June 1, 2021
Created and implemented marketing campaigns; analyzed attendance and consumer insights; built strong partner relationships; led data-driven decisions to optimize promotions and events.
Marketing and Fan Engagement Assistant at Marquette University Athletics Department
July 1, 2017 - January 1, 2018
Developed marketing and fan engagement plans for women's volleyball and men's lacrosse; produced weekly marketing emails; coordinated mascot and campus engagement; supported event day activities.
Marketing and Fan Engagement Graduate Assistant at Ball State University Athletic Department
July 1, 2015 - January 1, 2017
Assisted in marketing and fan engagement initiatives for university athletics; supported event promotion and campus outreach.
Marketing Assistant at Florida Gators Athletic Association
July 1, 2014 - June 1, 2015
Supported athletic department marketing initiatives and promotional activities.
Interim Manager of Fan Development at Butler University Athletics Department
January 1, 2014 - June 1, 2014
Led fan development efforts; designed engagement activities; collaborated with internal teams to drive attendance and fan experience.
External Operations Assistant at Butler University Athletics Department
July 1, 2013 - June 1, 2014
Supported external operations; contributed to event planning and logistics.
Marketing & Development Intern at Jameson Camp
January 1, 2013 - May 1, 2013
Gained experience in marketing and development activities for a non-profit organization.
Undergraduate Sports Marketing Intern at Butler University Athletic Department
August 1, 2012 - May 1, 2013
Supported sports marketing initiatives and campus outreach.

Education

Master of Arts in Physical Education at Ball State University
January 11, 2030 - June 1, 2017
Bachelor of Arts in Recording Industry Studies at Butler University
January 11, 2030 - May 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Media & Entertainment, Professional Services, Travel & Hospitality