Laura R. Spieth is a versatile professional with a background spanning client success, retail leadership, marketing, and healthcare support. She has led retail store launches, managed licensing and partnership strategies, and driven data-informed decisions through analytics, lifecycle programs, and customer insights. Laura brings a strong foundation in relationship management, cross-functional collaboration, and customer experience, with experience across SaaS, retail, athletics, and healthcare environments. Known for her adaptability and leadership, she thrives in fast-paced settings while maintaining a strong focus on operational excellence and long-term customer value.…

Laura R. Spieth

Laura R. Spieth is a versatile professional with a background spanning client success, retail leadership, marketing, and healthcare support. She has led retail store launches, managed licensing and partnership strategies, and driven data-informed decisions through analytics, lifecycle programs, and customer insights. Laura brings a strong foundation in relationship management, cross-functional collaboration, and customer experience, with experience across SaaS, retail, athletics, and healthcare environments. Known for her adaptability and leadership, she thrives in fast-paced settings while maintaining a strong focus on operational excellence and long-term customer value.…

Available to hire

Laura R. Spieth is a versatile professional with a background spanning client success, retail leadership, marketing, and healthcare support. She has led retail store launches, managed licensing and partnership strategies, and driven data-informed decisions through analytics, lifecycle programs, and customer insights. Laura brings a strong foundation in relationship management, cross-functional collaboration, and customer experience, with experience across SaaS, retail, athletics, and healthcare environments. Known for her adaptability and leadership, she thrives in fast-paced settings while maintaining a strong focus on operational excellence and long-term customer value.

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Language

English
Fluent

Work Experience

Pharmacy Technician at Kroger Pharmacy
May 1, 2025 - Present
Accurately fill and label prescriptions under pharmacist supervision, ensuring compliance with state and federal regulations while maintaining patient confidentiality per HIPAA.
Bartender at Legends Hospitality
May 1, 2022 - Present
Delivers efficient and friendly bartending service in a fast-paced, high-volume setting; maintains a clean, organized bar area; ensures compliance with health and safety and alcohol regulations; checks IDs; manages inventory and waste.
Director of Retail, Licensing & Partnerships at The Shop Indy
January 1, 2024 - July 1, 2024
Oversee design and launch of new retail store; analyze market trends; build relationships with partners; implement retail analytics; develop store strategies to raise customer engagement and sales.
Store Manager at The Shop Indy
November 1, 2022 - July 1, 2024
Oversee daily store operations, ensure brand alignment, manage inventory, supervise staff, and elevate customer experience to drive sales and minimize waste.
Client Success Specialist at Presto Sports / SuperFan U
June 1, 2021 - February 1, 2023
Own overall relationship with assigned clients; onboarding; training; increase adoption; ensure retention; high levels of customer satisfaction; coordinate with third-party service providers; document client success plans and resolve issues.
Assistant Director of Marketing at Iowa State University Athletics Department
July 1, 2018 - June 1, 2021
Created and implemented marketing campaigns; analyzed attendance and consumer insights; built strong partner relationships; led data-driven decisions to optimize promotions and events.
Marketing and Fan Engagement Assistant at Marquette University Athletics Department
July 1, 2017 - January 1, 2018
Developed marketing and fan engagement plans for women's volleyball and men's lacrosse; produced weekly marketing emails; coordinated mascot and campus engagement; supported event day activities.
Marketing and Fan Engagement Graduate Assistant at Ball State University Athletic Department
July 1, 2015 - January 1, 2017
Assisted in marketing and fan engagement initiatives for university athletics; supported event promotion and campus outreach.
Marketing Assistant at Florida Gators Athletic Association
July 1, 2014 - June 1, 2015
Supported athletic department marketing initiatives and promotional activities.
Interim Manager of Fan Development at Butler University Athletics Department
January 1, 2014 - June 1, 2014
Led fan development efforts; designed engagement activities; collaborated with internal teams to drive attendance and fan experience.
External Operations Assistant at Butler University Athletics Department
July 1, 2013 - June 1, 2014
Supported external operations; contributed to event planning and logistics.
Marketing & Development Intern at Jameson Camp
January 1, 2013 - May 1, 2013
Gained experience in marketing and development activities for a non-profit organization.
Undergraduate Sports Marketing Intern at Butler University Athletic Department
August 1, 2012 - May 1, 2013
Supported sports marketing initiatives and campus outreach.

Education

Master of Arts in Physical Education at Ball State University
January 11, 2030 - June 1, 2017
Bachelor of Arts in Recording Industry Studies at Butler University
January 11, 2030 - May 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Media & Entertainment, Professional Services, Travel & Hospitality