Renee Joy D. Canlas C

Supported the founder and co-founder by managing multiple executives across portfolio companies, designed and implemented a Jira-based project management system, and served as the primary operational owner in a remote-first environment. Led end-to-end recruitment, coordinated priorities and deadlines, and maintained proactive, autonomous support across time zones.

Managed multiple inboxes and calendars for the Head of Customer Experience and COO, ensured precise prioritization, and enabled seamless execution in a high-volume environment. Coordinated off-site events, planning, logistics, and cross-time-zone collaboration; maintained clear, asynchronous communication and documentation.

Designed and refined onboarding and client experience content; produced and edited instructional videos; led development of client-facing resources and newsletters.