Brainard Atoh Ambe

Available to hire

I am a detail-oriented professional with experience handling customer inquiries, resolving escalated issues, and supporting daily operations with a strong focus on accuracy and compliance.

About

I am a detail-oriented professional with experience handling customer inquiries, resolving escalated issues, and supporting daily operations with a strong focus on accuracy and compliance. With my strong communication skills and ability to work effectively in fast-paced environments, I am committed to delivering the best service possible.

  • 4 years' experience
  • Joined January 2026

Skills· 1

Languages

  • EnglishFluent

Industry experience

  • Financial Services
  • Education
  • Professional Services

Work experience

Customer Experience Manager · Makers Global Consulting MBJan 2025 – Dec 2025 · 1 yr

Reviewed and approved invoices, ensured compliance with company policies, worked with other departments to optimize payment processes, and was responsible for bookkeeping functions.

Customer Service & Digital Marketing Officer · HIGHUPWEB ACADEMYMar 2023 – Nov 2024 · 1 yr 9 mos

Provided front line customer support to students via various platforms, responded to inquiries about courses and payments, supported digital marketing campaigns to increase student enrolment, and maintained a positive customer experience.

Internal Control/Compliance · BAPCCUL - Bamenda Police Cooperative Credit UnionOct 2020 – Dec 2022 · 2 yrs 3 mos

Ensured operations adhered to rules and governance, assisted in fraud prevention and accurate reporting, monitored risks and implemented control measures, and supported audits and process improvement initiatives.

Education

Bachelor’s Studies · KSU (Kazimieras Simonavičius University)2026
Bachelor’s Degree · University of Yaoundé I2017 – 2020

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