Available to hire
Hi, I’m Celine Borg, an organized professional with a strong background in administrative support, customer service, and hospitality. I excel at front-of-house operations, handling inquiries via phone, email, and in-person, while keeping records, bookings, and payments accurate and up-to-date.
I thrive in fast-paced, multi-priority environments, coordinating with multiple departments and teams to ensure smooth service and positive customer experiences. I bring a proactive attitude, attention to detail, and clear communication to every role I take on.
Experience Level
Language
English
Fluent
Maltese
Advanced
Work Experience
Clerk at San Gwann Local Council
February 1, 2019 - August 1, 2020Provided information and assistance to the public via phone, email, and in person. Managed records, correspondence, and databases with accuracy and confidentiality. Resolved inquiries and coordinated with departments to ensure timely follow-up. Prepared and processed official documents and reports to support council operations.
Sales Assistant at Mina / New Look, Valletta
March 1, 2018 - January 1, 2019Increased sales by building strong customer relationships and providing excellent service. Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients. Helped customers locate products and checked the store system for merchandise at other sites. Processed transactions accurately while maintaining high level of customer service.
Receptionist / Barista (Health Club / Café) at Brilla Cafe, Gzira
January 1, 2023 - February 1, 2024Provided efficient, friendly service while maintaining speed and quality. Handled orders, payments, and customer concerns professionally. Operated coffee equipment and recommended products to enhance experience. Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Education
Qualifications
MQF Level 4 - Fashion Design and Retail
January 11, 2030 - January 8, 2026A-Levels in English and Art
January 11, 2030 - January 8, 2026I-Level in Psychology
January 11, 2030 - January 8, 2026MQF Level 4 - Fashion Design and Retail
January 11, 2030 - January 8, 2026A-Levels in English and Art
January 11, 2030 - January 8, 2026I-Level in Psychology
January 11, 2030 - January 8, 2026Industry Experience
Retail, Travel & Hospitality, Education, Professional Services, Government
Experience Level
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