I am a dedicated professional who can organise and plan tasks and activities effectively. Throughout my career I have demonstrated honesty and loyalty, and I am always keen to learn and adapt quickly to change. I excel at sharing information at all levels and translating complex ideas into manageable terms, taking ownership of tasks to achieve business objectives. I have strong hands-on experience with Windows, Ubuntu and Apache, providing quick diagnosis and resolutions within deadlines. I adapt to new ideas and technologies to support business operations. I am excited to continue developing my skills and welcome the opportunity to contribute to a positive, forward-thinking organization.

Daniel Raddings

I am a dedicated professional who can organise and plan tasks and activities effectively. Throughout my career I have demonstrated honesty and loyalty, and I am always keen to learn and adapt quickly to change. I excel at sharing information at all levels and translating complex ideas into manageable terms, taking ownership of tasks to achieve business objectives. I have strong hands-on experience with Windows, Ubuntu and Apache, providing quick diagnosis and resolutions within deadlines. I adapt to new ideas and technologies to support business operations. I am excited to continue developing my skills and welcome the opportunity to contribute to a positive, forward-thinking organization.

Available to hire

I am a dedicated professional who can organise and plan tasks and activities effectively. Throughout my career I have demonstrated honesty and loyalty, and I am always keen to learn and adapt quickly to change. I excel at sharing information at all levels and translating complex ideas into manageable terms, taking ownership of tasks to achieve business objectives. I have strong hands-on experience with Windows, Ubuntu and Apache, providing quick diagnosis and resolutions within deadlines. I adapt to new ideas and technologies to support business operations. I am excited to continue developing my skills and welcome the opportunity to contribute to a positive, forward-thinking organization.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Portuguese
Intermediate

Work Experience

Technical Support Engineer at K Lowthers and Co
March 1, 2022 - Present
Install and configure computer hardware, software, networks and applications. Monitor customer devices/networks and proactively maintain them ensuring reduced downtime/failure. Troubleshoot system/network and software faults; understanding TCP, DHCP and Active Directory. Respond to technical inquiries promptly and communicate clearly how to resolve the problem. Maintain ticketing logs and perform administrative tasks on customers' 3CX Phone systems. Keep records accurate and available using Ninja One tickets.
IT Consultant at Intrinsic Cleaning Service
January 1, 2021 - March 1, 2022
Configure and setup software and hardware on local desktops including RAM, HDDs and motherboards. Provide technical support to staff relating to Windows 7/10, Office 365, printers and the network through email, phone and remote assistance. Manage a new digital presence for the company, including developing a website with on-page SEO and designing/implementing posts for Twitter and Facebook to increase brand awareness.
IT Manager at ML Doctors Ltd
January 1, 2010 - December 1, 2021
Managed administrative tasks on Ubuntu 12 Server, CentOS 6, MS Windows Server 2012 R2, including user permissions/groups, event logs, Active Directory, and policies. Monitored patch updates on servers/desktops, backups and restore tests, ISO 27001 implementation and maintenance. Played a key role in Avaya IP Office setup/maintenance and secured printing and network access for staff.
IT Assistant at Hull College
January 1, 2005 - January 1, 2008
Liaised with staff and students, printer allocation, maintenance of computer systems and dedicated networks to support ICT courses. Administered Windows Server with Active Directory, supported students on ICT courses and provided general ICT assistance.

Education

BSc Computing (Software Development) at Lincoln University
September 1, 2004 - January 1, 2006

Qualifications

Microsoft Python Development
July 1, 2025 - January 8, 2026
IBM Data Warehouse Engineer
February 1, 2025 - January 8, 2026
3CX VOIP Basic - Advanced Certification
June 1, 2022 - January 8, 2026
Google Digital Marketing and Google Analytics Basic
September 1, 2022 - January 8, 2026
Code Academy Front End Engineering
June 1, 2022 - January 8, 2026

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Education