I am Fabrizio Falugi, a creative professional blending hands-on barber craft with design and digital animation. I thrive on delivering personalized service, building rapport, and turning first-time clients into loyal regulars. In addition to barbering, I enjoy shaping visual stories through design tools like Photoshop, Illustrator, and After Effects, and I love collaborating with teams to craft engaging experiences.

Fabrizio Falugi

I am Fabrizio Falugi, a creative professional blending hands-on barber craft with design and digital animation. I thrive on delivering personalized service, building rapport, and turning first-time clients into loyal regulars. In addition to barbering, I enjoy shaping visual stories through design tools like Photoshop, Illustrator, and After Effects, and I love collaborating with teams to craft engaging experiences.

Available to hire

I am Fabrizio Falugi, a creative professional blending hands-on barber craft with design and digital animation. I thrive on delivering personalized service, building rapport, and turning first-time clients into loyal regulars.

In addition to barbering, I enjoy shaping visual stories through design tools like Photoshop, Illustrator, and After Effects, and I love collaborating with teams to craft engaging experiences.

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Language

Spanish; Castilian
Fluent
English
Advanced
Italian
Beginner

Work Experience

Professional Barber at GENT'S BARBER SHOP
October 1, 2024 - March 1, 2025
Provided personalized service to ensure customer satisfaction and retention. Scheduled and managed client appointments using CRM. Advised and performed hair cuts, styles, treatments, and hair care services. Resolved customer inquiries and complaints to enhance overall experience. Sold services, products and treatments using systems like Timely, Shopify and Stripe to deal with customer issues and subscriptions payments.
Customer Service / Logistics Assistant at ZOCO HOMES
April 1, 2022 - August 1, 2024
Assisted customers in product selection and processed online orders through e-commerce systems like Shopify and Zendesk. Managed returns, exchanges, and special requests to ensure customer satisfaction. Maintained warehouse organization to support efficient logistics and order fulfillment. Handled inquiries and resolved issues via email, chat, and phone.
Customer Support / Issue Resolution at HVAC Company
March 1, 2025 - Present
Resolved customer issues, answered calls, scheduled appointments, and provided CRM-based support using specialized systems.

Education

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Qualifications

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Industry Experience

Professional Services, Retail, Transportation & Logistics, Software & Internet, Media & Entertainment