I am an AI Training and Quality Assurance specialist with a strong focus on evaluating and improving AI model outputs across large-scale projects. I excel at task-level accuracy review, reasoning evaluation, and implementing calibration and feedback loops to drive model improvement. I thrive in fast-paced environments and enjoy building scalable QA processes that deliver reliable data and clear guidance for contributors. I have led QA processes and coached teams of 100+ contributors to deliver high-quality training data aligned with strict guidelines. I am known for my precision, consistency, and ability to foster collaboration across cross-functional teams to meet client requirements and project goals.

Shanique Smith

I am an AI Training and Quality Assurance specialist with a strong focus on evaluating and improving AI model outputs across large-scale projects. I excel at task-level accuracy review, reasoning evaluation, and implementing calibration and feedback loops to drive model improvement. I thrive in fast-paced environments and enjoy building scalable QA processes that deliver reliable data and clear guidance for contributors. I have led QA processes and coached teams of 100+ contributors to deliver high-quality training data aligned with strict guidelines. I am known for my precision, consistency, and ability to foster collaboration across cross-functional teams to meet client requirements and project goals.

Available to hire

I am an AI Training and Quality Assurance specialist with a strong focus on evaluating and improving AI model outputs across large-scale projects. I excel at task-level accuracy review, reasoning evaluation, and implementing calibration and feedback loops to drive model improvement. I thrive in fast-paced environments and enjoy building scalable QA processes that deliver reliable data and clear guidance for contributors.

I have led QA processes and coached teams of 100+ contributors to deliver high-quality training data aligned with strict guidelines. I am known for my precision, consistency, and ability to foster collaboration across cross-functional teams to meet client requirements and project goals.

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Language

English
Fluent

Work Experience

Advanced Project: Quality Assurance Lead at Invisible Technologies
November 1, 2024 - September 30, 2025
Led QA processes across multiple AI training workflows, ensuring accuracy, consistency, and adherence to project guidelines. Reviewed 25–30% of contributor outputs to evaluate reasoning quality, correctness, and alignment with task requirements. Conducted calibration sessions to maintain scoring consistency across evaluators. Analyzed QA trends and recurring errors to inform training updates and workflow improvements. Delivered structured coaching and feedback to improve contributor performance and data quality.
Intermediate Project: Team Lead at Invisible Technologies
January 1, 2024 - November 30, 2024
Supervised and coached over 100 direct and indirect contributors across AI training projects. Monitored performance metrics, resolved escalations, and ensured quality standards were consistently met. Supported onboarding and skill development through clear guidance, documentation, and feedback loops. Acted as a liaison between contributors and operations to maintain alignment on expectations and goals.
Senior Q.C.-Lead at Invisible Technologies
November 1, 2022 - January 31, 2024
Evaluated up to 30% of contributor submissions to ensure compliance with quality standards and client guidelines. Trained and onboarded new QC team members, strengthening evaluation consistency and accuracy. Documented quality findings and contributed to SOP improvements. Supported continuous improvement by identifying common errors and improvement opportunities.
Data Labeller / AI Data Trainer at Invisible Technologies
May 1, 2022 - November 30, 2022
Labeled and reviewed training data to support AI model development. Followed detailed annotation guidelines to ensure accuracy and consistency. Participated in system and workflow training to align outputs with client requirements. Contributed to early-stage quality improvements through careful task execution.
Flow Social Media CSR Agent at Advantage Communications Limited
February 1, 2021 - August 31, 2022
Engaged customers via social media, educating them on products and promotions. Managed inquiries, provided product information, and escalated issues to appropriate teams to ensure timely resolutions.

Education

Master of Science in International Business Administration at MIU City University, Miami, FL
January 11, 2030 - January 1, 2026
Bachelor of Science in International Relations at University of the West Indies, Mona
January 1, 2014 - January 1, 2019
CAPE & CSEC subjects at Wollmer’s Trust High School for Girls
January 1, 2007 - January 1, 2014

Qualifications

Professionalism in Allied Health
May 1, 2025 - January 8, 2026
Certificate in Management Skills and Leadership
December 1, 2024 - January 8, 2026
Certificate in Learning and Development
June 1, 2024 - January 8, 2026
Certificate in Employee Relations
June 1, 2024 - January 8, 2026
Certificate in Teaching English to Speakers of Other Languages (TESOL)
January 1, 2020 - January 8, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment