Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
German
Fluent
English
Advanced
Italian
Beginner
French
Beginner
Work Experience
Customer Service at Swisscard AECS
January 1, 2023 - PresentHandling Platinum Card and American Express; high-level service; support and advice on customer concerns in technical and administrative areas; telephone sales advice for incoming inquiries
Project & Marketing Manager at POSITIV ATTITUDE (Online Custom Jewelry Platform)
September 1, 2020 - January 2, 2023Customer Acquisition; Customer care of Jewelry; Marketing & AD’s; Achievement of Sales; Social Media; Administration & Accounting; Inventory; Building strong Customer bond; CRM; Planning Events & appointments with Customers; Goods receipt & goods issue
Client Advisor at BVLGARI, Zürich
July 1, 2017 - July 1, 2020Customer care of jewelry & watches; Portfolio work; customer acquisition; service at a high level; Goods inspection; Goods receipt & goods issue; Cash settlement; Planning appointments with customers; Coordination with central administration
Storemanagerin at Tserkov AG, Zürich
February 1, 2017 - April 29, 2017Achievement of sales targets; Acquisition; Planning of events; Strong customer bond; Innovative measures to increase sales; Administration & Accounting; Care and sale of demanding customers
Client Advisor at Moncler SA, Zürich
December 1, 2015 - January 31, 2017Customer care of jewelry & watches; Customer acquisition; Service at a high level; Goods receipt & goods issue; Cash settlement; Planning appointments with customers
Beauty Advisor / Pharma Assistant at Kulm Apotheke & Parümerie, St.Moritz
August 1, 2013 - April 1, 2015Sales and advice to regular customers and high society; Professional make-up; Advice on luxury care and make up; Sales and consulting of costume jewelry
Beauty Advisor at Marionnaud AG, Zürich Flughafen
May 1, 2015 - November 30, 2015Consulting and selling our diverse brands and luxury products; Professional make up; Promotions of products; Operating and settling the cash register
Pharma Assistant / Assistentin at Müller Drogerie, Weinfelden
May 1, 2011 - September 30, 2012Customer service and sales; Goods management and merchandise presentation; Care of diverse defects; Cash management
Pharma Assistant / Assistentin at Helvetia Apotheke, Zürich
May 1, 2010 - July 1, 2010Customer service and sales; Laboratory; Inventory Management; Cashier
Student / Language Exchange (English studies) at EC Miami
October 1, 2012 - January 31, 2013Study English; Discovering new places; Build new friendships; Culture attractions (Art Basel)
Pharma - Assistent, Beauty Advisor, Jewellery at Kulm Apotheke & Parümerie, St. Moritz
August 1, 2013 - April 1, 2015Sales and advice to regular customers and high society; professional makeup; advice on luxury care and makeup; sales and consulting of costume jewelry.
Pharma - Assistentin at Müller Drogerie, Weinfelden
May 1, 2011 - September 1, 2012Customer service and sales; goods management and merchandise presentation; care of diverse defects; cash handling.
Pharma - Assistentin at Helvetia Apotheke, Zürich
May 1, 2010 - July 1, 2010Customer service and sales; laboratory; inventory management; cashier.
Education
Federal Certificate of proficiency as pharmaceutical assistant at Amavita Pharmacy Airport Zürich
January 1, 2006 - January 1, 2010Secondary school at Ägelsee, Wil
January 1, 2000 - January 1, 2006Primary school at Rickenbach TG
January 1, 1997 - January 1, 2003Federal Certificate of proficiency as pharmaceutical assistant at Amavita Pharmacy Airport Zürich
January 1, 2006 - January 1, 2010Secondary school at Ägelsee, Wilen b. Wil
January 1, 2000 - January 1, 2006Primary school at Rickenbach TG
January 1, 1997 - January 1, 2003English language study at EC Miami
October 1, 2012 - January 1, 2013Qualifications
Federal Certificate of Proficiency - Pharmaceutical Assistant
January 1, 2006 - January 1, 2010Health and Cosmetic Trainings
January 1, 2010 - January 8, 2026Leather goods training
January 11, 2030 - January 10, 2026Health and cosmetic trainings
January 11, 2030 - January 10, 2026Sales techniques training (Paris)
January 11, 2030 - January 10, 2026Industry Experience
Retail, Consumer Goods, Professional Services, Media & Entertainment, Travel & Hospitality, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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