Available to hire
Experienced Email Marketing Manager with experience leading end-to-end campaign execution, CRM operations, and marketing automation strategy. Deep expertise in ESP management, campaign development, lifecycle marketing, segmentation, and A/B testing. Proven track record
of optimizing performance through data analysis and cross-functional collaboration in high-volume environments.
Experience Level
Work Experience
Independent Remote Contractor, Email Marketing Manager at National Association of Realtors / HouseLogic
May 1, 2009 - December 1, 2025Project lead for all email related digital initiatives. Included site launches, online tools, acquisition, web applications, and promotional campaigns. Relationship manager for Email Service Providers (Salesforce Marketing Cloud, Zeta Interactive, Iterable, etc.) and creative agencies. Managed daily email operations including planning, workflow, A/B testing, segmentation, deployment, deliverability, and reporting. Analyzed campaign performance data and delivered targeted recommendations to optimize results. Spearheaded email program launch for the NAR / HouseLogic brand, including RFP development, vendor selection, data migration, and execution.
Manager, E-Business Service Strategy at Discover Financial Services
May 1, 2007 - September 1, 2007Developed and executed online servicing strategy across call centers, email, and website channels. Led lifecycle and activation programs to migrate and retain customers online. Delivered $3.5M in annual cost savings through paperless statements, online payments, and digital communications. Partnered with analytics teams to evaluate performance and optimize campaigns.
Manager, E-commerce Email Marketing at Discover Financial Services
April 1, 2005 - April 1, 2007Led a team of four responsible for Discover Card email marketing initiatives. Managed ESP relationships and overall email strategy. Executed email append programs adding 3.5M new email addresses. Built high-performing lifecycle and automated campaigns achieving 35–60% open rates.
Project Manager, E-commerce Email Marketing at AmSouth Bancorporation
May 1, 2000 - April 1, 2005Managed planning, creative development, personalization, compliance, and optimization of email campaigns. Supported key marketing initiatives including debit activity and merchant activation. Oversaw external vendors for quality, efficiency, and budget control.
Retail Distribution Project Manager at AmSouth Bancorporation
March 1, 1999 - March 1, 2000Led e-commerce initiatives including corporate website expansion and online advertising. Managed debit card product line with P&L responsibility. Increased debit card income by 10% in eight months.
Education
Bachelor of Arts in Advertising at The Pennsylvania State University — State College, PA
January 11, 2030 - January 1, 1995Qualifications
Industry Experience
Software & Internet, Financial Services, Retail, Professional Services, Media & Entertainment, Real Estate & Construction
Experience Level
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Chicago today.