I am a hospitality professional with hands-on experience in Sales Coordination, Event Coordination, and Digital Marketing. I blend operational know-how with creative marketing to deliver memorable guest experiences and drive revenue. I'm proficient in Microsoft Office, OPERA, and Delphi, and I manage client relations, event planning, and campaigns with precision and attention to detail. I thrive in fast-paced, target-driven environments and enjoy turning ideas into measurable results.

Fauzan Ihza

I am a hospitality professional with hands-on experience in Sales Coordination, Event Coordination, and Digital Marketing. I blend operational know-how with creative marketing to deliver memorable guest experiences and drive revenue. I'm proficient in Microsoft Office, OPERA, and Delphi, and I manage client relations, event planning, and campaigns with precision and attention to detail. I thrive in fast-paced, target-driven environments and enjoy turning ideas into measurable results.

Available to hire

I am a hospitality professional with hands-on experience in Sales Coordination, Event Coordination, and Digital Marketing. I blend operational know-how with creative marketing to deliver memorable guest experiences and drive revenue.

I’m proficient in Microsoft Office, OPERA, and Delphi, and I manage client relations, event planning, and campaigns with precision and attention to detail. I thrive in fast-paced, target-driven environments and enjoy turning ideas into measurable results.

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Language

English
Fluent
Indonesian
Fluent

Work Experience

Digital Marketing Executive at DoubleTree by Hilton Jakarta – Diponegoro
July 1, 2024 - December 31, 2025
Responsible for tracking ROI of promotions and campaigns; optimizing social media content, paid search, OTAs, and lead generation; leading content calendars and landing page development; improving ROAS and direct bookings; coordinating with F&B, Sales, and Revenue teams; maintaining listings on GMB/TripAdvisor/Chope/OTA platforms; driving growth in online leads and engagement.
Event Management Coordinator at DoubleTree by Hilton Jakarta – Diponegoro
December 1, 2023 - October 31, 2024
Coordinate end-to-end event planning for social and corporate clients; handle wedding inquiries and proposals with strong guest-experience focus; collaborate with Banquet Ops, Kitchen, and Sales to ensure seamless delivery; upsell hotel services; assist in promotional material development and marketing campaigns related to events.
Sales & Marketing Coordinator at Aloft South Jakarta
February 1, 2023 - December 31, 2023
Provided administrative support to Sales & Marketing teams; prepared contracts, proposals, and sales reports; managed group inquiries and coordinated follow-ups; maintained CRM databases (OPERA & Delphi Amadeus); organized site visits and telemarketing outreach; contributed to substantial group sales growth.
Sales & Marketing Internship at The Ritz-Carlton Jakarta Pacific Place
July 1, 2022 - January 31, 2023
Supported luxury events and marketing campaigns; assisted in client proposals and media collateral preparation; contributed to seasonal marketing initiatives and guest experience campaigns; engaged in cross-department coordination to enhance marketing communications.
Finance Internship at Hyatt Regency Yogyakarta
December 1, 2020 - July 31, 2021
Assisted daily revenue reports, data entry, and auditing tasks; cross-trained in cashiering, accounts payable, and income audit; ensured timely documentation and accurate data input; gained foundational knowledge of hotel finance operations and internal controls.

Education

Bachelor of Hospitality Management at Padang State University
January 11, 2030 - June 1, 2023

Qualifications

Cum Laude (GPA 3.70/4.00)
January 11, 2030 - January 9, 2026

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment