Fatih Kulu Alp

In-depth market research to identify growth opportunities and improve business strategies. Managed customer outreach, organized meetings, and presented company products to potential clients, contributing to increased sales opportunities. Handled legal documentation and liaised with government offices to obtain required certificates and approvals for new products, and managed the legal processes while adhering to timelines. Worked with CRM tools to track customer interactions, manage leads, and streamline communication with stakeholders. Established and developed a network of potential clients including growers and manufacturing facilities to expand market reach. Managed and led export processes and coordinated sample shipments to growers and factories, ensuring timely delivery and customer satisfaction. Contributed to operational process structuring and maintained smooth business development in compliance with regulations.

Delivered high-quality service in a fast-paced environment, maintained accuracy and customer satisfaction; increased customer satisfaction rate by 30% during tenure; managed cash register and ensured smooth customer flow.

Maintained high adherence to Disney's core values, consistently commended by management for work ethic; delivered exceptional guest experiences; handled guest inquiries with professionalism and efficiency; coordinated show preparations and ensured adherence to show schedules; ensured safety protocols and operational standards during attraction openings and closings.