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Hi, I’m Mia Black, a native English speaker with proficiency in Dutch and Italian. I have extensive experience in client-facing roles, collaborating with internal teams, and self-direction. I also bring a strong foundation in revenue oversight, cross-cultural communication, and producing clear, impactful written content. I’m proficient with Microsoft Office and comfortable navigating a range of technical systems used in hospitality and tourism. I thrive in fast-paced environments and enjoy coordinating with diverse teams to deliver high-quality results while upholding venue procedures and excellent customer service.…Hi, I’m Mia Black, a native English speaker with proficiency in Dutch and Italian. I have extensive experience in client-facing roles, collaborating with internal teams, and self-direction. I also bring a strong foundation in revenue oversight, cross-cultural communication, and producing clear, impactful written content. I’m proficient with Microsoft Office and comfortable navigating a range of technical systems used in hospitality and tourism. I thrive in fast-paced environments and enjoy coordinating with diverse teams to deliver high-quality results while upholding venue procedures and excellent customer service.

Mia Black

Production Manager, Executive Producer, Content Producer, +2

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Hi, I’m Mia Black, a native English speaker with proficiency in Dutch and Italian. I have extensive experience in client-facing roles, collaborating with internal teams, and self-direction. I also bring a strong foundation in revenue oversight, cross-cultural communication, and producing clear, impactful written content. I’m proficient with Microsoft Office and comfortable navigating a range of technical systems used in hospitality and tourism. I thrive in fast-paced environments and enjoy coordinating with diverse teams to deliver high-quality results while upholding venue procedures and excellent customer service.…Hi, I’m Mia Black, a native English speaker with proficiency in Dutch and Italian. I have extensive experience in client-facing roles, collaborating with internal teams, and self-direction. I also bring a strong foundation in revenue oversight, cross-cultural communication, and producing clear, impactful written content. I’m proficient with Microsoft Office and comfortable navigating a range of technical systems used in hospitality and tourism. I thrive in fast-paced environments and enjoy coordinating with diverse teams to deliver high-quality results while upholding venue procedures and excellent customer service.

Available to hire

Hi, I’m Mia Black, a native English speaker with proficiency in Dutch and Italian. I have extensive experience in client-facing roles, collaborating with internal teams, and self-direction. I also bring a strong foundation in revenue oversight, cross-cultural communication, and producing clear, impactful written content. I’m proficient with Microsoft Office and comfortable navigating a range of technical systems used in hospitality and tourism.

I thrive in fast-paced environments and enjoy coordinating with diverse teams to deliver high-quality results while upholding venue procedures and excellent customer service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Dutch

Advanced

Italian

Advanced

Work Experience

All Rounder at King Kong Hostel

July 1, 2021 - February 1, 2024

Coordinated bar, terrace, and hostel services in a fast-paced hospitality environment. Shared lead responsibilities for bar and kitchen operations, alternating between customer-facing service and operational oversight, including POS management, cash handling, end-of-day reconciliation and reporting, inventory management and ordering. Supervised workflow, prioritized tasks during peak hours, and ensured smooth coordination between team members. Delivered high standards of customer service while maintaining efficiency and compliance with venue procedures.

Head Barista at Lilith

February 1, 2024 - December 31, 2024

Led front-of-house and bar operations in a high-turnover hospitality environment. Supervised floor staff during service, coordinating task allocation, and customer flow. Handled opening and closing procedures, including POS management, cash handling, reconciliation, and end-of-day reporting. Oversaw inventory management and supplier ordering to ensure availability, cost control, and operational efficiency.

Market Support Executive at HostelWorld Group

January 1, 2018 - December 31, 2019

Supported an industry-leading travel technology company in increasing market share and revenue across identified key cities. Worked closely with internal market managers to assist with regional performance monitoring and market-level growth initiatives. Managed day-to-day B2B relationships with accommodation partners, serving as a primary point of contact. Liaised with both clients and end customers to resolve issues, maintain service quality, and strengthen long-term relationships.