Hello! I’m Zvjezdana Lazarević, an administrative and legal affairs professional with more than ten years of experience supporting non-profit organizations and EU project implementations. I excel in office management, project coordination, budgeting, reporting, and ensuring compliance with labor and social service regulations. I am known for my reliability, organizational skills, and ability to manage multiple tasks effectively while maintaining strong attention to detail. I am fluent in English, highly adaptable to different work environments and management styles, and currently provide administrative services through Mali ured Ltd. Since 2013 I’ve supported local and international projects, helping teams plan, execute, and report on activities from inception to completion. I bring a proactive mindset, strong communication, and a dependable approach to all assignments.

Zvjezdana Lazarević

Hello! I’m Zvjezdana Lazarević, an administrative and legal affairs professional with more than ten years of experience supporting non-profit organizations and EU project implementations. I excel in office management, project coordination, budgeting, reporting, and ensuring compliance with labor and social service regulations. I am known for my reliability, organizational skills, and ability to manage multiple tasks effectively while maintaining strong attention to detail. I am fluent in English, highly adaptable to different work environments and management styles, and currently provide administrative services through Mali ured Ltd. Since 2013 I’ve supported local and international projects, helping teams plan, execute, and report on activities from inception to completion. I bring a proactive mindset, strong communication, and a dependable approach to all assignments.

Available to hire

Hello! I’m Zvjezdana Lazarević, an administrative and legal affairs professional with more than ten years of experience supporting non-profit organizations and EU project implementations. I excel in office management, project coordination, budgeting, reporting, and ensuring compliance with labor and social service regulations. I am known for my reliability, organizational skills, and ability to manage multiple tasks effectively while maintaining strong attention to detail.

I am fluent in English, highly adaptable to different work environments and management styles, and currently provide administrative services through Mali ured Ltd. Since 2013 I’ve supported local and international projects, helping teams plan, execute, and report on activities from inception to completion. I bring a proactive mindset, strong communication, and a dependable approach to all assignments.

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Language

English
Fluent
Croatian
Fluent

Work Experience

Project -administrative support at Udruga za psihosocijalnu pomoć Susret
January 1, 2015 - January 1, 2025
Managed overall administration, drafted official acts and documentation (association statute, decisions), maintained labor and legal documentation, and ensured compliance with applicable laws. Guided local, national, and ESF project implementation, drafted project proposals, organized and monitored activities and deadlines, and prepared interim and final reports. Performed financial planning and management, including budget planning, cash management, and invoicing, in collaboration with accounting services. Conducted research and analysis of development strategies and legal acts; provided secondary administrative and project support for CAMHA, including drafting statutes and decisions.
Project / Research Assistant at Oxford Policy Management Ltd, Ministry of Social Policy and Youth, Zagreb
January 1, 2013 - November 1, 2014
Assisted the Office Manager with daily duties, organized meetings and workshops, arranged travel for project team, and provided basic consecutive translation into English. Supported workshops and contributed to monthly project newsletters. Involved in development of County Social Service Plans (2014-2016) and conducted desktop research: collecting and analyzing statistical data and reviewing legal and strategic documents related to social services in Croatia.
Legal Assistant / Office Manager at Law Office Denis Matić, attorney at law, Zagreb
January 1, 2003 - December 31, 2013
Managed overall administration; conducted surveys of court cases; drafted court submissions; assisted in legal matters related to land registry and cadastral ownership; prepared pre-contracts and sales contracts; drafted enforcement warnings and proposals and managed billing with FINA and banks. Maintained communication with courts, notaries, and clients; monitored legal changes and amendments. Managed CROALPA administrative tasks, including member registers, reports for executive boards, budgeting, and event organization (e.g., international conferences and meetings).
Project -administrative support at Udruga za psihosocijalnu pomoć “Susret”
January 1, 2015 - January 1, 2025
Oversees and manages all aspects of association administration, ensuring smooth daily operations and compliance with statutory obligations. Drafts official acts and documentation (Statute, decisions, and other regulatory filings). Maintains labor and legal documentation, including drafting employment and termination contracts, occupational safety procedures, and submissions in labor disputes. Monitors changes in laws and regulations relevant to the Association’s activities and maintains records of workers and users in accordance with bylaws. Leads the implementation of local, national and ESF-funded projects: drafts project proposals, manages the project cycle (organizing activities and deadlines, coordinating with partners), tracks milestones, and drafts interim and final reports. Handles financial planning and management: creates and monitors financial plans and budget, estimates project costs, allocates resources, cash management, invoices, and liaises with accounting services. Pr
Project / Research Assistant at Oxford Policy Management Ltd / Ministry of Social Policy and Youth, Zagreb
January 1, 2013 - November 1, 2014
Provided project office support, organized meetings/workshops, and arranged travel for the project team; contributed basic consecutive translation/interpretation into English; supported workshop activities and monthly project newsletters. In parallel, participated as Research Assistant / Project Expert in county-level Social Service Plans (2014–2016), performing data collection/analysis and reviewing legal/strategic documents relevant to social services in Croatia.
Project - administrative support at Udruga za psihosocijalnu pomoć “Susret”
January 1, 2015 - January 1, 2025
Managed overall administration; drafted official acts and documentation (Association Statute, decisions); maintained labor and legal documentation (employment contracts, safety); followed applicable laws; kept records of workers and users; implemented local, national and ESF projects (drafting proposals, project cycle management, monitoring of activities and deadlines, interim and final reports); financial planning and management (financial plans, budget, cash management, invoicing, cooperation with accounting); drafted reports for annual assembly; conducted research and analysis of development strategies and relevant legal acts; provided secondary administrative and project support for CAMHA.
Office manager at Vlahović group Ltd.
June 1, 2015 - Present
Organized and managed office operations; managed email correspondence, updated calendars; researched public procurement, prepared summaries and translations to English; conducted research related to client business; organized events.
Conference / Events Organizer (CROALPA-related) at CROALPA - Croatian Airline Pilots Association (IFALPA events)
August 31, 2005 - September 2, 2005
Organized international conferences and committee meetings; prepared budgets and reporting for annual assemblies; coordinated conference logistics and participant management.
Conference / Events Organizer at CROALPA - International conference
March 16, 2007 - March 21, 2007
Managed organization of the 16-21 March 2007 conference in Dubrovnik (450 participants).
Founder and Director at Mali ured Ltd.
January 1, 2013 - Present
Providing administrative services for clients; company setup and ongoing management of office operations, budgeting and client coordination.
Project / Research Assistant at Oxford Policy Management Ltd (Ministry of Social Policy and Youth, Zagreb)
January 1, 2013 - November 1, 2014
Assisted the project team with office duties, meeting logistics, basic translation, workshop support, and content development for newsletters; contributed to county-level social service plans and data analysis.
Project Administrative Support at Udruga za psihosocijalnu pomoć “Susret”
January 1, 2015 - January 1, 2025
Manage overall administration; draft official acts and documentation (statute, decisions); maintain labor and legal documentation; monitor relevant laws; keep records of workers and users; coordinate local, national and ESF projects (draft proposals, monitor implementation, prepare interim/final reports); financial planning and management (budgets, cash flow, invoicing, liaise with accounting); support development strategy research and EU project analysis; provide secondary administrative and project support to CAMHA, including drafting acts and organizing activities.
Project / Research Assistant at Oxford Policy Management Ltd
January 1, 2013 - November 1, 2014
Project: Support to the Social Welfare Sector in Deinstitutionalisation of Social Services (Office duties, meetings/workshops, travel arrangements, basic translation, workshop support, newsletters). Research: contribute to county social service plans, perform data collection/analysis from official sources, analyze legal/strategic documents relevant to social services in Croatia.
Legal Assistant / Office Manager at Law Office Denis Matić, attorney at law
January 1, 2003 - December 31, 2013
Manage administration; track court cases; draft court submissions; assist in land registry matters; draft enforcement warnings; manage billing; liaise with courts, notaries, and clients; monitor legal/regulatory changes; support CROALPA administration and event organization.

Education

Administrative Officer at Open University
January 10, 2003 - May 30, 2005
General High School at General highschool
September 1, 1990 - June 15, 1995
Administrative officer at Open University
January 11, 2030 - January 16, 2026
General highschool at General highschool
January 11, 2030 - January 16, 2026
Administrative Officer at Open University
January 11, 2030 - January 22, 2026
General High School at General High School
January 11, 2030 - January 22, 2026
Administrative Officer at Open University
January 11, 2030 - January 22, 2026
General High School at General High School
January 11, 2030 - January 22, 2026

Qualifications

Elected Representative Training (ERT) – IFALPA
January 11, 2030 - January 16, 2026
Startup – basics of accounting / MS Office (VERN)
January 11, 2030 - January 16, 2026
Startup – basics of accounting / MS Office
January 11, 2030 - January 16, 2026
ERT (Elected Representative Training)
January 11, 2030 - January 16, 2026
IFALPA - e-management and organization of labour unions
January 11, 2030 - January 16, 2026
Startup – Basics of Accounting / MS Office
January 11, 2030 - January 22, 2026
Elected Representative Training (ERT)
January 11, 2030 - January 22, 2026
IFALPA -e-management and organization of labour unions
January 11, 2030 - January 22, 2026
Startup – basics of accounting / MS Office
January 11, 2030 - January 22, 2026
ERT (Elected Representative Training) seminar
January 11, 2030 - January 22, 2026
IFALPA - e-management and organization of labour unions
January 11, 2030 - January 22, 2026

Industry Experience

Non-Profit Organization, Professional Services, Education, Healthcare, Government