I'm a detail-oriented and adaptable professional with hands-on experience in sales, customer service, and private education. I excel at operating POS systems, managing CRM platforms, and using digital tools to deliver personalized experiences for both retail customers and students. Currently pursuing a Bachelor's degree in Economics and Business with a Marketing focus at Lebanese University, I am known for strong communication, problem-solving, and time management in fast-paced environments. I thrive in roles that blend client-facing service with education and data-driven improvements.

ROAA AYOUB

I'm a detail-oriented and adaptable professional with hands-on experience in sales, customer service, and private education. I excel at operating POS systems, managing CRM platforms, and using digital tools to deliver personalized experiences for both retail customers and students. Currently pursuing a Bachelor's degree in Economics and Business with a Marketing focus at Lebanese University, I am known for strong communication, problem-solving, and time management in fast-paced environments. I thrive in roles that blend client-facing service with education and data-driven improvements.

Available to hire

I’m a detail-oriented and adaptable professional with hands-on experience in sales, customer service, and private education. I excel at operating POS systems, managing CRM platforms, and using digital tools to deliver personalized experiences for both retail customers and students.

Currently pursuing a Bachelor’s degree in Economics and Business with a Marketing focus at Lebanese University, I am known for strong communication, problem-solving, and time management in fast-paced environments. I thrive in roles that blend client-facing service with education and data-driven improvements.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
English
Advanced

Work Experience

Sales & Cashier at Rammal Market Lebanon
January 1, 2024 - January 1, 2025
Operated advanced POS systems to process daily transactions, resolved customer service issues using conflict resolution techniques, coordinated with brand representatives and managed inventory with barcode scanning, and updated pricing labels and shelf displays using thermal printing equipment.
Sales Representative at SNIPS Company Lebanon
January 1, 2023 - January 1, 2024
Promoted and sold consumer products, maintained long-term client relationships through proactive follow-ups, conducted cold calls and email/social outreach, and analyzed sales data to optimize strategies.
Private Tutor at Online & Private Tutoring Lebanon
January 1, 2022 - January 1, 2023
Delivered personalized online and in-person lessons, designed customized learning plans with differentiated instruction, monitored student progress with formative assessments, and enhanced engagement with multimedia resources and adaptive teaching techniques.

Education

Bachelor’s Degree in Economics and Business (Major in Marketing) at Lebanese University
January 11, 2030 - January 1, 2025

Qualifications

Spelling Bee Certificate
January 1, 2021 - January 10, 2026
Professional Sales Certification
January 11, 2030 - January 10, 2026

Industry Experience

Retail, Education, Professional Services

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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