Available to hire
Hi, I’m Thomas Bynum, a seasoned program manager with over eight years of experience leading strategic projects, building stakeholder relationships, and delivering high-quality results across diverse teams. My work spans nonprofit campaigns, marketing PMOs, and software-driven initiatives, and I pride myself on turning ambiguity into clear, actionable plans.
I excel at driving efficiency, creating scalable processes, piloting AI-driven tools for marketing and workflow automation, and guiding cross-functional teams to success. I’ve led initiatives that yielded significant time and cost savings and mentored teams to grow their skills and confidence.
Experience Level
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Work Experience
Program Manager at Hands On Nashville
January 20, 2020 - May 20, 2022Full-time. Managed 4 full-time staff across multiple teams and contributed to onboarding for all new team members by conducting project management training and on-site volunteer management instruction. Oversaw planning, budgeting, execution, and wrap-up of over 35 large-scale projects annually (2,000+ participants; $400,000+ in contracts). Created new project models to respond to changing circumstances such as COVID-19 or natural disasters; implemented new project management practices and tools to drive efficiency. Tracked and reported project expenses during the lifecycle and for the program as a whole; as the revenue-positive team, maintained crucial budget discipline for the organization.
Program Manager, PMO at Greenhouse Software
May 20, 2022 - May 20, 2023Built repeatable project management processes and standards to support scaling, tracking, and reporting on company goals and performance. Hosted trainings and workshops for other teams to improve PM practices. Managed a software-implementation PMO, migrating from manual task tracking to automation; contributed to a 10% increase in department revenue over the next two quarters.
Program Manager, Marketing PMO at Zillow
March 1, 2024 - PresentDeveloped new project models and workflows to capture pre-viously un-tracked quick hits and operational emergency work. After two quarters these initiatives accounted for around 50% of project volume; led process redesign across the PMO to meet new team structures and stakeholder needs.
Program Manager at Hands On Nashville
January 20, 2015 - January 20, 2017Nashville-based program management role focusing on planning and oversight of community projects; built scalable processes and tracked performance against organizational goals; facilitated trainings/workshops for cross-team PM improvements.
Training And Volunteer Manager at Hands On Nashville
May 20, 2017 - January 20, 2020Full-time role delivering onboarding, volunteer management, and training for teams; supported over 35 large-scale projects annually and coordinated volunteer engagement across multiple partners.
Education
BA in Psychology and Photography at University of Virginia
August 1, 2009 - May 1, 2013Qualifications
Certified Scrum Master
January 11, 2030 - January 10, 2026Google Project Management Professional Certificate
January 11, 2030 - January 10, 2026Industry Experience
Non-Profit Organization, Software & Internet, Media & Entertainment
Experience Level
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