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Hi, I’m Stephen Thomas, a technically skilled repair technician and retail tech with hands-on experience repairing electronics, smartphones, PCs, Macs, and game consoles. I have a solid background installing, maintaining, and troubleshooting printers, desktops, and laptops across Windows and Mac operating systems, with on-call support experience. I’m passionate about delivering outstanding customer service, solving problems efficiently, and collaborating with teams. I’m authorized to work in the US for any employer and am open to relocation.…Hi, I’m Stephen Thomas, a technically skilled repair technician and retail tech with hands-on experience repairing electronics, smartphones, PCs, Macs, and game consoles. I have a solid background installing, maintaining, and troubleshooting printers, desktops, and laptops across Windows and Mac operating systems, with on-call support experience. I’m passionate about delivering outstanding customer service, solving problems efficiently, and collaborating with teams. I’m authorized to work in the US for any employer and am open to relocation.

Stephen Thomas

Graphic Designer, Brand Designer, Product Designer, +2

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Hi, I’m Stephen Thomas, a technically skilled repair technician and retail tech with hands-on experience repairing electronics, smartphones, PCs, Macs, and game consoles. I have a solid background installing, maintaining, and troubleshooting printers, desktops, and laptops across Windows and Mac operating systems, with on-call support experience. I’m passionate about delivering outstanding customer service, solving problems efficiently, and collaborating with teams. I’m authorized to work in the US for any employer and am open to relocation.…Hi, I’m Stephen Thomas, a technically skilled repair technician and retail tech with hands-on experience repairing electronics, smartphones, PCs, Macs, and game consoles. I have a solid background installing, maintaining, and troubleshooting printers, desktops, and laptops across Windows and Mac operating systems, with on-call support experience. I’m passionate about delivering outstanding customer service, solving problems efficiently, and collaborating with teams. I’m authorized to work in the US for any employer and am open to relocation.

Available to hire

Hi, I’m Stephen Thomas, a technically skilled repair technician and retail tech with hands-on experience repairing electronics, smartphones, PCs, Macs, and game consoles. I have a solid background installing, maintaining, and troubleshooting printers, desktops, and laptops across Windows and Mac operating systems, with on-call support experience.

I’m passionate about delivering outstanding customer service, solving problems efficiently, and collaborating with teams. I’m authorized to work in the US for any employer and am open to relocation.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Work Experience

Brand Ambassador/Sales Associate at Premium Retail Services

August 1, 2022 - June 1, 2025

Provide Oculus demos and drive sales; repair and troubleshoot Oculus equipment; sell AMD and Dell products; maintain the wellbeing of AMD and Dell equipment.

Repair Technician at uBreakiFix

April 1, 2018 - August 1, 2022

Diagnose, troubleshoot and repair devices including smartphones, gaming consoles and laptops; provide problem resolution estimates; ensure repairs meet quality standards; deliver friendly customer service and track devices and inventory; operate the store POS.

Tech Manager at Staples

June 1, 2016 - April 1, 2018

Responded resourcefully to customer requests and concerns; delivered exceptional customer service; processed sales and returns; utilized selling skills to present solutions; maintained an inviting store environment.

Electronic Sales Associate at Walmart

October 1, 2014 - June 1, 2016

Performed front-end duties; provided customer service; processed sales and returns; supported online order pickup; contributed to a neat and welcoming store environment.

Summer Intern at Goodman Community Center

June 1, 2014 - October 1, 2014

Prepared and served food; maintained grounds and equipment; assisted elderly and elementary students in summer programs; collaborated with colleagues to serve customers.