Rachel Cliffe

Cafe and Food Service Associate at Little Lake Market

Took and processed customer orders, operated cash register, and managed payment transactions efficiently while maintaining accuracy. Prepared and cooked food to meet customer expectations and public health standards. Labeled boxes and bags for product sale, ensuring clear and professional presentation of items for customers. Delivered excellent customer service by assisting customers with inquiries, providing recommendations, and ensuring a positive shopping experience. Maintained a clean and organized work environment by adhering to sanitation protocols and cleaning tasks regularly. Worked effectively with team members to ensure smooth operations during peak times and busy shifts. Prepared and served a variety of hot and cold beverages as a barista, meeting quality and consistency standards.

Cashier at Zehrs

Demonstrated excellence in cash handling, payment processing, and customer service. Provided accurate information about products and services, and supported customers with inquiries and concerns. Recognized by store owners and supervisors for quality service and helping resolve complaints.

Server / Front of House at Sweet Temptations Cupcakery

Welcomed customers with proactive and efficient service in-person and over the phone (greeting, order and payment processing). Maintained clean and safe front- and back-of-house environments. Consistently recognized by supervisors and staff for meticulous care of a clean and organized workspace.

Co-op Student at Air Canada

Contributed to the development of training videos, enhancing the quality of educational materials for aviation professionals. Created reference sheets to support team members and improve resource accessibility. Assisted with various administrative and operational tasks, demonstrating adaptability and a proactive attitude. Gained knowledge of aviation operations, including safety protocols, communication practices, and flight fundamentals.

Cafe & Food Service Associate at Little Lake Market

Took and processed customer orders, operated cash register, and managed payment transactions efficiently while maintaining accuracy. Prepared and cooked food to meet customer expectations and health standards. Labeled boxes and bags for product sale, ensuring clear and professional presentation of items for customers. Delivered excellent customer service by assisting customers with inquiries, providing recommendations, and ensuring a positive shopping experience. Maintained a clean and organized work environment by adhering to sanitation protocols and cleaning tasks regularly. Worked effectively with team members to ensure smooth operations during peak times and busy shifts. Prepared and served a variety of hot and cold beverages as a barista, meeting quality and consistency standards.

Server, Front of House at Sweet Temptations Cupcakery

Welcomed customers, managed in-person and phone orders, greetings, order and payment processing, and upheld high food handling and customer service standards.