Hi, I’m Jon Myers, a digital management and content specialist based in Nashville, TN. I bring 10+ years of experience in web publishing, content operations, SEO optimization, CMS management, and delivering high-velocity digital experiences across enterprise platforms. I excel at collaborating with marketing, SEO, design, localization, and development teams to ensure accuracy, accessibility, and on-brand performance. I’m proficient in QA, content migrations, and building scalable workflows that boost publishing velocity without compromising quality.

Jon Myers

Hi, I’m Jon Myers, a digital management and content specialist based in Nashville, TN. I bring 10+ years of experience in web publishing, content operations, SEO optimization, CMS management, and delivering high-velocity digital experiences across enterprise platforms. I excel at collaborating with marketing, SEO, design, localization, and development teams to ensure accuracy, accessibility, and on-brand performance. I’m proficient in QA, content migrations, and building scalable workflows that boost publishing velocity without compromising quality.

Available to hire

Hi, I’m Jon Myers, a digital management and content specialist based in Nashville, TN. I bring 10+ years of experience in web publishing, content operations, SEO optimization, CMS management, and delivering high-velocity digital experiences across enterprise platforms.

I excel at collaborating with marketing, SEO, design, localization, and development teams to ensure accuracy, accessibility, and on-brand performance. I’m proficient in QA, content migrations, and building scalable workflows that boost publishing velocity without compromising quality.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert

Work Experience

Web Operations Manager at Neighborly (Dwyer Group)
May 1, 2022 - August 1, 2025
Oversaw web operations and publishing for 30+ franchise brands, ensuring content met accuracy, brand, SEO, and accessibility standards. Uploaded, optimized, and QA-reviewed site content using a proprietary enterprise CMS rooted in WordPress. Implemented workflow improvements that increased publishing velocity by 25% without sacrificing quality. Ensured content passed through SEO review, editing, strategy, design, and localization checkpoints. Conducted ongoing SEO hygiene tasks: internal linking, metadata optimization, alt-text, image compression, and heading structure improvements. Identified publishing gaps or missing assets, proactively gathering information to prevent delays. Partnered with cross-functional teams to align content strategies and improve site performance. Used analytics to track content performance, identify conversion opportunities, and refine content placement.
Digital Producer at Neighborly (Dwyer Group)
February 1, 2021 - May 1, 2022
Supported large-scale web updates using advanced CMS tools, completing a high volume of uploads with accuracy and speed. Executed SEO updates, A/B tests, metadata improvements, and technical adjustments based on performance metrics. Collaborated with product managers and engineering to resolve CMS issues, ensure clean authoring environments, and improve publishing workflows. Contributed to content migration, refresh projects, and quality checks across mobile and desktop experiences. Improved team reporting and automation through Airtable, Monday.com, and Zapier.
Project Manager / Content Specialist at One Eleven / ICG Link, Inc.
October 1, 2016 - February 1, 2021
Managed end-to-end digital content and website projects, delivering 95% on time and on budget. Uploaded and formatted content across multiple WordPress installations while maintaining templates, modules, metadata, and image standards. Performed detailed QA testing to catch formatting, UX, SEO, and accessibility issues before go-live. Improved workflow documentation and publishing guidelines, increasing cross-team clarity and efficiency. Coordinated directly with clients to gather content, manage approvals, and ensure quality releases.
Customer Service & Support Manager at ICG Link, Inc.
May 1, 2015 - October 1, 2016
Managed support operations at a web development company, improving customer satisfaction by 15%. Assisted clients with website updates, CMS troubleshooting, and content requests. Reduced issue resolution times by 30% through updated processes and training.

Education

Communications Certifications at Ball State University
January 11, 2030 - January 11, 2026
Project Management Certification at New Horizons Learning Center
January 11, 2030 - January 11, 2026

Qualifications

WCAG 2.1 AA & Section 508 accessibility compliance (working knowledge)
January 11, 2030 - January 11, 2026
Project Management Certification
January 11, 2030 - January 11, 2026
WCAG 2.1 AA & Section 508 accessibility compliance
January 11, 2030 - January 11, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services
    paper Nissan App

    I managed a cross-functional project for Nissan involving the development of a mobile application designed to support service bay technicians with standardized vehicle inspections and service workflows. The project required coordinating internal stakeholders, external vendors, designers, and developers while managing scope, timelines, and quality. I served as the primary point of contact, translated business requirements into actionable technical tasks, and ensured thorough QA prior to launch. The result was a streamlined inspection process that improved consistency, reduced errors, and supported more efficient service operations across service locations.