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I'm an Account Manager with over 4 years of experience in sales, customer service, and digital marketing. I excel at managing client accounts, developing marketing strategies, and building long-term relationships. I am currently pursuing a Master's in Supply Chain Management at MATE University in Godollo, Hungary (expected 2027), after earning a Bachelor's in Business Administration from Tishreen University in Latakia, Syria (class of 2023).…I'm an Account Manager with over 4 years of experience in sales, customer service, and digital marketing. I excel at managing client accounts, developing marketing strategies, and building long-term relationships. I am currently pursuing a Master's in Supply Chain Management at MATE University in Godollo, Hungary (expected 2027), after earning a Bachelor's in Business Administration from Tishreen University in Latakia, Syria (class of 2023).

Arsinia Khoury Pater Karoly

Project Manager, Content Creator, Marketing Strategist, +7

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I'm an Account Manager with over 4 years of experience in sales, customer service, and digital marketing. I excel at managing client accounts, developing marketing strategies, and building long-term relationships. I am currently pursuing a Master's in Supply Chain Management at MATE University in Godollo, Hungary (expected 2027), after earning a Bachelor's in Business Administration from Tishreen University in Latakia, Syria (class of 2023).…I'm an Account Manager with over 4 years of experience in sales, customer service, and digital marketing. I excel at managing client accounts, developing marketing strategies, and building long-term relationships. I am currently pursuing a Master's in Supply Chain Management at MATE University in Godollo, Hungary (expected 2027), after earning a Bachelor's in Business Administration from Tishreen University in Latakia, Syria (class of 2023).

Available to hire

I’m an Account Manager with over 4 years of experience in sales, customer service, and digital marketing. I excel at managing client accounts, developing marketing strategies, and building long-term relationships.

I am currently pursuing a Master’s in Supply Chain Management at MATE University in Godollo, Hungary (expected 2027), after earning a Bachelor’s in Business Administration from Tishreen University in Latakia, Syria (class of 2023).

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

Armenian

Advanced

Work Experience

Account Manager at Noon Language Solutions

September 1, 2025 - Present

Manage and grow client projects, act as the main client contact, address inquiries, and ensure smooth project handovers. Analyze client behavior, forecast sales, and identify upselling opportunities. Coordinate with project managers to deliver projects on time and meet client requirements. Identify and resolve client concerns to maintain service continuity and trust.

Customer Service Representative at DHL Express Syria

October 1, 2024 - September 30, 2025

Processed waybills for shipments and ensured details were accurate. Monitored checkpoints to keep packages moving smoothly. Resolved 50+ daily customer inquiries via phone, email, and chat, achieving a 95% customer satisfaction rate. Maintained records of customer interactions and collaborated with other teams to solve problems. Followed company guidelines to explain services, pricing, and shipping rules.

Sales & Account Manager at URANUS Agency

May 1, 2023 - September 30, 2024

Drove internal marketing brainstorming to build marketing plans for clients. Managed enterprise customers across E‑commerce, IT, E‑Services, Restaurant, and Hospitality. Conducted market research to identify potential clients and signed contracts for marketing services. Oversaw the execution of marketing campaigns for clients.

Data Entry & Accounting Support at Ultra Med

November 1, 2022 - January 31, 2023

Processed daily sales orders, ensured accurate entry into the system. Managed the product database, updated pricing, and ensured financial accuracy. Audited system data to correct discrepancies, maintaining high data integrity.

Administrative Affairs at Faroussi Trading Company

January 1, 2019 - March 31, 2021

Executed daily administrative tasks to enhance workflow. Developed strong relationships with job applicants to improve recruitment. Conducted regular inventory checks to maintain optimal resource levels and support operations.