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I'm a motivated professional with a strong background in AI data annotation, German transcription, and digital operations. I excel at managing complex workflows, delivering accurate results, and maintaining high quality under time pressure. I am bilingual in German and English, with strong written and verbal communication skills. I'm currently studying Software Engineering at AKAD University, building a growing technical foundation in HTML, CSS, JavaScript, and software logic. I combine empathy and analytical thinking to bridge people and technology.…I'm a motivated professional with a strong background in AI data annotation, German transcription, and digital operations. I excel at managing complex workflows, delivering accurate results, and maintaining high quality under time pressure. I am bilingual in German and English, with strong written and verbal communication skills. I'm currently studying Software Engineering at AKAD University, building a growing technical foundation in HTML, CSS, JavaScript, and software logic. I combine empathy and analytical thinking to bridge people and technology.

Thu Hien Tran Thi

Data Annotator, Data Visualizer, Designer, +3

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I'm a motivated professional with a strong background in AI data annotation, German transcription, and digital operations. I excel at managing complex workflows, delivering accurate results, and maintaining high quality under time pressure. I am bilingual in German and English, with strong written and verbal communication skills. I'm currently studying Software Engineering at AKAD University, building a growing technical foundation in HTML, CSS, JavaScript, and software logic. I combine empathy and analytical thinking to bridge people and technology.…I'm a motivated professional with a strong background in AI data annotation, German transcription, and digital operations. I excel at managing complex workflows, delivering accurate results, and maintaining high quality under time pressure. I am bilingual in German and English, with strong written and verbal communication skills. I'm currently studying Software Engineering at AKAD University, building a growing technical foundation in HTML, CSS, JavaScript, and software logic. I combine empathy and analytical thinking to bridge people and technology.

Available to hire

I’m a motivated professional with a strong background in AI data annotation, German transcription, and digital operations. I excel at managing complex workflows, delivering accurate results, and maintaining high quality under time pressure. I am bilingual in German and English, with strong written and verbal communication skills.

I’m currently studying Software Engineering at AKAD University, building a growing technical foundation in HTML, CSS, JavaScript, and software logic. I combine empathy and analytical thinking to bridge people and technology.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

German

Fluent

English

Fluent

Vietnamese

Fluent

Work Experience

German Transcriptionist & Reviewer at Sigma AI

May 1, 2024 - Present

Conduct precise audio transcription and linguistic review in German; analyse and classify textual data for AI model improvement; ensure accuracy, structure, and consistency across large data sets; annotate audio data by labeling speaker emotions and tone for AI model training; classify emotional nuances (e.g., joy, anger, neutrality) based on vocal expression.

Customer Service Representative at Teleperformance Athens (Singapore Airlines)

March 1, 2024 - June 1, 2024

Delivered 1st level B2C support for Singapore Airlines customers; used Amadeus and Salesforce for ticketing, booking, and data management; completed onboarding/training; resolved customer issues with clarity and empathy.

Receptionist at Comebackpackers Hostel GmbH

April 1, 2022 - November 1, 2023

Managed front-of-house operations, check-in/out, and guest inquiries; maintained administrative systems (ASSD) and coordinated internal communication; supported management in organisation and problem-solving.

Server at Umaii Ramen Restaurant

January 1, 2019 - November 1, 2020

Led daily operations and supervised shifts; ensured high-quality guest experience through professional and warm communication; handled cash operations and system-based orders.

Healthcare Assistant / Nurse Trainee at Universitätsklinikum Leipzig

March 1, 2017 - March 1, 2019

Assisted in multiple hospital departments with data accuracy, empathy, and stress management; documented patient data, monitored vitals, and performed technical nursing tasks; strengthened skills in teamwork, precision, and responsibility.

German Transcriptionist, Data Annotator & Reviewer at Sigma AI

May 1, 2024 - Present

Data Labeling & Evaluation; Annotated audio data by labeling speaker emotions, paralinguistic and tone for AI model training; Classified emotional nuances (joy, anger, neutrality) based on vocal expression; Conduct audio transcription and linguistic review in German; Analyse and classify textual data for AI model improvement; Ensure accuracy, structure, and consistency across large data sets.