Thu Hien Tran Thi
I'm a motivated professional with a strong background in AI data annotation, German transcription, and digital operations.
About
I’m a motivated professional with a strong background in AI data annotation, German transcription, and digital operations. I excel at managing complex workflows, delivering accurate results, and maintaining high quality under time pressure. I am bilingual in German and English, with strong written and verbal communication skills.
I’m currently studying Software Engineering at AKAD University, building a growing technical foundation in HTML, CSS, JavaScript, and software logic. I combine empathy and analytical thinking to bridge people and technology.
- 7 years' experience
- Joined January 2026
Skills· 23
Languages
- GermanFluent
- EnglishFluent
- VietnameseFluent
Industry experience
- Healthcare
- Education
- Travel & Hospitality
- Professional Services
- Software & Internet
- Media & Entertainment
Work experience· 6 roles
Data Labeling & Evaluation; Annotated audio data by labeling speaker emotions, paralinguistic and tone for AI model training; Classified emotional nuances (joy, anger, neutrality) based on vocal expression; Conduct audio transcription and linguistic review in German; Analyse and classify textual data for AI model improvement; Ensure accuracy, structure, and consistency across large data sets.
Conduct precise audio transcription and linguistic review in German; analyse and classify textual data for AI model improvement; ensure accuracy, structure, and consistency across large data sets; annotate audio data by labeling speaker emotions and tone for AI model training; classify emotional nuances (e.g., joy, anger, neutrality) based on vocal expression.
Delivered 1st level B2C support for Singapore Airlines customers; used Amadeus and Salesforce for ticketing, booking, and data management; completed onboarding/training; resolved customer issues with clarity and empathy.
Education· 6
Certifications and awards
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