I'm Steven Henein, a data-driven leader with 15+ years of experience turning complex datasets into actionable insights that shape business strategy. From hands-on analytics to guiding high-performing teams as Associate Director at IQVIA, I help organizations unlock growth and operational excellence through rigorous data analysis in healthcare and life sciences. I'm proficient in SQL, Tableau, and Power BI, and I excel at uncovering trends, building scalable dashboards, and translating data into clear narratives for stakeholders. My work has consistently increased visibility, improved decision-making, and delivered measurable impact across diverse business channels.

Steven Henein

I'm Steven Henein, a data-driven leader with 15+ years of experience turning complex datasets into actionable insights that shape business strategy. From hands-on analytics to guiding high-performing teams as Associate Director at IQVIA, I help organizations unlock growth and operational excellence through rigorous data analysis in healthcare and life sciences. I'm proficient in SQL, Tableau, and Power BI, and I excel at uncovering trends, building scalable dashboards, and translating data into clear narratives for stakeholders. My work has consistently increased visibility, improved decision-making, and delivered measurable impact across diverse business channels.

Available to hire

I’m Steven Henein, a data-driven leader with 15+ years of experience turning complex datasets into actionable insights that shape business strategy. From hands-on analytics to guiding high-performing teams as Associate Director at IQVIA, I help organizations unlock growth and operational excellence through rigorous data analysis in healthcare and life sciences.

I’m proficient in SQL, Tableau, and Power BI, and I excel at uncovering trends, building scalable dashboards, and translating data into clear narratives for stakeholders. My work has consistently increased visibility, improved decision-making, and delivered measurable impact across diverse business channels.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Work Experience

Associate Director of Data Analytics - AbbVie Patient Engagement at IQVIA
March 1, 2024 - Present
Led the analytical needs of the AbbVie Patient Engagement program, directing dashboard development and dissemination via SQL from Postgres and DataBricks in Tableau and Power BI for 70+ users. Built Databricks-backed dashboards to track patient activity, movement, and program attrition, increasing visibility of the patient journey by 80%. Partnered with the CoPay Engagement team to deliver Power BI dashboards for Quarterly Reporting, merging Patient Engagement and CoPay data to present a more complete patient story. Spearheaded migration of 100+ Postgres views to a Databricks data warehouse, collaborating with Data Engineers to improve data accessibility and dashboard performance while reducing infrastructure costs. Automated daily enrollment counts in Databricks, saving 1+ hour per day in manual processing.
Principal Data Analyst at IQVIA (Customertimes Canada)
June 1, 2021 - March 1, 2024
Engineered and maintained Postgres SQL queries and Tableau dashboards supporting AbbVie's Immunology and Specialty Patient Engagement initiative, informing decisions impacting hundreds of thousands of patients. Streamlined Daily Patient Engagement Reporting with customized Tableau reports distributed across management levels. Orchestrated SSMS SQL queries merging IRIS and Intrali Claim datasets, pinpointing data discrepancies and fortifying the Accident Year reconciliation initiative; collaborated with SMEs and senior management to develop a corporate-wide tactical proof of concept. Designed and deployed interactive Power BI and Tableau dashboards for Accident Year reconciliation. Migrated financial dashboards from Tableau to Power BI to align with the corporate Power BI infrastructure.
Corporate Data Analyst (Contract) at AXIS Capital
November 1, 2020 - June 1, 2021
Created SQL logic to combine IRIS and Intrali Claim data; produced Power BI dashboards for Insurance/Reinsurance groups. Orchestrated complex SSMS SQL queries merging IRIS and Intrali Claim datasets, pinpointing data discrepancies and fortifying the Accident Year reconciliation initiative, coordinating with SMEs and senior management to create a corporate-wide tactical solution. Designed and deployed interactive Power BI and Tableau dashboards for accident year reconciliation. Migrated several financial dashboards from Tableau to Power BI for insurance/reinsurance groups, reducing IT overhead costs by 20%.
Data Analyst (Contract) at SkyCap Financial
August 1, 2020 - November 1, 2020
Updated and created Power BI dashboards for clients' financial profiles. Updated Financial and NSF dashboards by updating measures and calculated columns with accurate and efficient DAX code. Pioneered development of interactive Power BI dashboards presenting daily loan activity, refreshed every morning, providing stakeholders insights to make informed decisions and boost operational efficiency. Coordinated with IT partners to establish Power BI Online and Gateways for dashboards to be refreshed on a daily and, in some cases, hourly basis, delivering near real-time insights.
Data Analyst at Ontario Colleges Application Services (OCAS)
August 1, 2019 - August 1, 2020
Principal analyst responsible for Power BI dashboards to analyze enrolment activity across all Ontario Colleges. Built Power BI dashboards to provide student application and enrollment insights across all 24 Ontario Colleges, informing strategic decisions by leadership within an Agile SDLC. Constructed OCAS Domestic Insights Project dashboards and enhanced internal Power BI dashboards for PMO and Call Centre Services, monitoring project performance and call center efficiency to improve operational transparency.
Business Data Analyst (Contract) at CARFAX Canada - an IHS Markit Company
January 1, 2019 - April 1, 2019
Created SQL & Power BI analytics, using Carfax and other 3rd party data subscriptions for business insights. Pioneered the development of dashboards showcasing profit growth trends for dealership groups; enabled sales teams to boost engagement with dealership partners. Designed, developed, and published operational ad-hoc SQL reports monthly, enabling data-driven decisions on product direction for product teams and management. Conducted in-depth data quality research on Vehicle History Reports, Polk VIN data, and odometer readings. Investigated and provided business rules to Data Engineers for the new International Insights Project to validate data on Carfax reports.
Business Data Analyst - Canadian Information Operations at IHS Markit
February 1, 2014 - May 1, 2016
Analyzed CRM data to find data deficiencies using Tableau and provide a business process for data improvements. Gathered requirements that enhanced the Canadian Clientele CRM, enabling increased data collection for trend analysis. Generated weekly, monthly, and quarterly Tableau reports on data quality. Led a data mapping project for Canadian wells, facilities, and pipeline data, leading to improvements in data completeness. Resolved data quality issues by creating Tableau dashboards on the data quality of the IHS PPDM database to identify and categorize data issues.

Education

B.A Geography at Western University
January 11, 2030 - January 12, 2026
B.SC. Computer Science at Western University
January 11, 2030 - January 12, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Financial Services, Professional Services, Software & Internet

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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