I'm a dedicated financial administration professional with experience in regulated financial services, supporting payment processing, customer inquiries, and day-to-day business operations within high-volume custodial schemes. I bring strong attention to detail, confidentiality, and a proven ability to work to compliance and KPI standards. I am proficient in Microsoft Excel and internal finance systems, comfortable handling sensitive financial and personal data, and adept at coordinating with customers, landlords, and agents via email and case-management tools. I thrive in fast-paced environments, value teamwork, and am committed to delivering accurate, timely results while adhering to security and regulatory requirements.

Luka Cooney

I'm a dedicated financial administration professional with experience in regulated financial services, supporting payment processing, customer inquiries, and day-to-day business operations within high-volume custodial schemes. I bring strong attention to detail, confidentiality, and a proven ability to work to compliance and KPI standards. I am proficient in Microsoft Excel and internal finance systems, comfortable handling sensitive financial and personal data, and adept at coordinating with customers, landlords, and agents via email and case-management tools. I thrive in fast-paced environments, value teamwork, and am committed to delivering accurate, timely results while adhering to security and regulatory requirements.

Available to hire

I’m a dedicated financial administration professional with experience in regulated financial services, supporting payment processing, customer inquiries, and day-to-day business operations within high-volume custodial schemes. I bring strong attention to detail, confidentiality, and a proven ability to work to compliance and KPI standards.

I am proficient in Microsoft Excel and internal finance systems, comfortable handling sensitive financial and personal data, and adept at coordinating with customers, landlords, and agents via email and case-management tools. I thrive in fast-paced environments, value teamwork, and am committed to delivering accurate, timely results while adhering to security and regulatory requirements.

See more

Language

English
Fluent

Work Experience

Finance Administrator / Administration Support at Deposit Protection Service (DPS)
September 1, 2024 - June 30, 2025
Processed and authorised high volumes of payments within regulated financial services environments. Validated legal and financial documentation with a high level of accuracy. Managed customer, landlord, and agent enquiries via email and internal case-management systems. Supported dispute resolution and payment authorisation processes across custodial and insured schemes. Worked to strict compliance, audit, and KPI standards in a regulated setting (100+ payments daily). Used Microsoft Excel and internal finance systems for tracking, reconciliation, and reporting. Maintained confidentiality when handling sensitive financial and personal data.
Kitchen Porter / Bar Support (Part-Time) at Quarter
April 1, 2023 - May 31, 2024
Fast-paced hospitality environment requiring accuracy, time management, and teamwork. Supported operations during high-volume service and large events, maintaining organization and hygiene standards. Managed inventory, supervised kitchen and bar book-keeping, and converted cocktail prices in line with the Bank of England inflation rate news releases.
Sales Assistant (Part-Time) at Frasers Group (Sports Direct)
March 1, 2022 - January 31, 2023
Delivered customer service in a high-volume, target-driven retail environment. Supported stock management, cash handling, and accurate transaction processing. Worked in tune with company KPIs and assisted with internal and regulatory sales reporting.
Administration & Management Observer at Willmott Dixon
August 1, 2022 - September 30, 2022
Observed administrative, organizational, and site-management processes on a large construction project, gaining exposure to meetings, reporting, and coordination across multi-disciplinary teams.

Education

A-Levels at St Brendan's Sixth Form College, Bristol
January 11, 2030 - January 1, 2024
GCSEs at Cotham Secondary School, Bristol
January 11, 2030 - January 1, 2022

Qualifications

EPQ (Finance-focused dissertation)
January 11, 2030 - January 1, 2024
A-Levels (Product Design, Film Studies)
January 11, 2030 - January 1, 2024
GCSEs (Maths, English, Science, etc.)
January 11, 2030 - January 1, 2022

Industry Experience

Financial Services, Professional Services, Other