Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
German
Fluent
English
Fluent
Work Experience
IT Project- and Process Management at Amberg Group AG
August 1, 2025 - PresentOptimization and automation of business processes in the IT service environment. Implementation of interfaces and data flows between IT/CRM systems
IT Project and Process Management at Amberg Group AG
August 1, 2025 - PresentOptimization and automation of business processes in the IT service environment; Implementation of interfaces and data flows between IT/CRM systems
IT - Project- and Process Management at Amberg Group AG
August 1, 2025 - PresentOptimization and automation of business processes in the IT service environment; Implementation of interfaces and data flows between IT/CRM systems.
Product & Workforce Management (UX/UI Design) at plano solutions gmbh
October 1, 2023 - March 1, 2024Support in the development of new product features and digital designs; Creation of complex prototypes and design libraries in Figma; Development of user stories and mockups for software solutions; Conducting UX analyses and usability tests; Active participation in SCRUM events and internal project workshops
Product & Workflow Management (UX/UI Design) at plano solutions gmbh
October 1, 2023 - March 1, 2024Support in the development of new product features and digital designs; creation of complex prototypes and design libraries in Figma; development of user stories and mockups for software solutions; UX analyses and usability tests; active participation in SCRUM events and internal project workshops.
Customer adviser and service process support at Bosch Car Service Mühe
July 1, 2019 - July 1, 2025Customer advice and service process support. Organization of appointments and administrative processes. Practical experience in customer support and sales
Customer Advisor and Service Process Support at Bosch Car Service Mühe
July 1, 2019 - July 1, 2025Customer advice and service process support; Organization of appointments and administrative processes; Practical experience in customer support and sales
Customer Service & Administrative Support at Bosch Car Service Mühe
July 1, 2019 - July 1, 2025Customer advice and service process support; organization of appointments and administrative processes; practical experience in customer support and sales.
Education
Bachelor of Science in Industrial Engineering at Ernst Abbe University of Applied Sciences
January 1, 2021 - January 1, 2025High School Diploma at SBBS “Friedrich Justin Bertuch”
January 1, 2018 - January 1, 2021State Primary and Secondary School at Anna Sophia – State Primary and Secondary School, Kranichfeld, Germany
January 1, 2008 - January 1, 2018Bachelor of Science in Industrial Engineering at Ernst Abbe University of Applied Sciences, Jena
January 1, 2021 - January 1, 2025High School Diploma at SBBS Friedrich Justin Bertuch, Weimar
January 1, 2018 - January 1, 2021Primary & Secondary Education at State Primary and Secondary School Kranichfeld "Anna Sophia"
January 1, 2008 - January 1, 2018Bachelor of Science in Industrial Engineering (E-Commerce) at Ernst Abbe University of Applied Sciences, Jena
January 1, 2021 - January 1, 2025High School Diploma at SBBS Friedrich Justin Bertuch, Weimar
January 1, 2018 - January 1, 2021State Primary and Secondary School at Anna Sophia, Kranichfeld
January 1, 2008 - January 1, 2018Bachelor of Science in Industrial Engineering at Ernst Abbe University of Applied Sciences, Jena
January 1, 2021 - January 1, 2025High School Diploma at SBBS Friedrich Justin Bertuch, Weimar, Germany
January 1, 2018 - January 1, 2021State Primary and Secondary School at Anna Sophia, Kranichfeld, Germany
January 1, 2008 - January 1, 2018Qualifications
Hootsuite Platform Certification
May 1, 2022 - January 12, 2026Power BI Data Analyst Associate (PL-300)
April 1, 2025 - January 12, 2026Basic knowledge of Generative AI
May 1, 2025 - January 12, 2026Basic knowledge of Generative AI
May 1, 2025 - January 12, 2026Power BI Data Analyst Associate (PL-300) Certification
April 1, 2025 - January 12, 2026Hootsuite Platform Certification, Social Marketing Certification
May 1, 2022 - January 12, 2026Hootsuite Platform Certification, Social Marketing Certification
May 1, 2022 - January 12, 2026Power BI Data Analyst Associate (PL-300) Certification
April 1, 2025 - January 12, 2026Basic knowledge of Generative AI
May 1, 2025 - January 12, 2026Basic knowledge of Generative AI (Microsoft & LinkedIn)
May 1, 2025 - January 12, 2026Power BI Data Analyst Associate (PL-300) Certification
April 1, 2025 - January 12, 2026Hootsuite Platform Certification
May 1, 2022 - January 12, 2026Social Marketing Certification
May 1, 2022 - January 12, 2026Industry Experience
Software & Internet, Education, Manufacturing, Professional Services, Retail, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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