Alexandra Mühe

Available to hire

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

German
Fluent
English
Fluent

Work Experience

IT Project- and Process Management at Amberg Group AG
August 1, 2025 - Present
Optimization and automation of business processes in the IT service environment. Implementation of interfaces and data flows between IT/CRM systems
IT Project and Process Management at Amberg Group AG
August 1, 2025 - Present
Optimization and automation of business processes in the IT service environment; Implementation of interfaces and data flows between IT/CRM systems
IT - Project- and Process Management at Amberg Group AG
August 1, 2025 - Present
Optimization and automation of business processes in the IT service environment; Implementation of interfaces and data flows between IT/CRM systems.
Product & Workforce Management (UX/UI Design) at plano solutions gmbh
October 1, 2023 - March 1, 2024
Support in the development of new product features and digital designs; Creation of complex prototypes and design libraries in Figma; Development of user stories and mockups for software solutions; Conducting UX analyses and usability tests; Active participation in SCRUM events and internal project workshops
Product & Workflow Management (UX/UI Design) at plano solutions gmbh
October 1, 2023 - March 1, 2024
Support in the development of new product features and digital designs; creation of complex prototypes and design libraries in Figma; development of user stories and mockups for software solutions; UX analyses and usability tests; active participation in SCRUM events and internal project workshops.
Customer adviser and service process support at Bosch Car Service Mühe
July 1, 2019 - July 1, 2025
Customer advice and service process support. Organization of appointments and administrative processes. Practical experience in customer support and sales
Customer Advisor and Service Process Support at Bosch Car Service Mühe
July 1, 2019 - July 1, 2025
Customer advice and service process support; Organization of appointments and administrative processes; Practical experience in customer support and sales
Customer Service & Administrative Support at Bosch Car Service Mühe
July 1, 2019 - July 1, 2025
Customer advice and service process support; organization of appointments and administrative processes; practical experience in customer support and sales.

Education

Bachelor of Science in Industrial Engineering at Ernst Abbe University of Applied Sciences
January 1, 2021 - January 1, 2025
High School Diploma at SBBS “Friedrich Justin Bertuch”
January 1, 2018 - January 1, 2021
State Primary and Secondary School at Anna Sophia – State Primary and Secondary School, Kranichfeld, Germany
January 1, 2008 - January 1, 2018
Bachelor of Science in Industrial Engineering at Ernst Abbe University of Applied Sciences, Jena
January 1, 2021 - January 1, 2025
High School Diploma at SBBS Friedrich Justin Bertuch, Weimar
January 1, 2018 - January 1, 2021
Primary & Secondary Education at State Primary and Secondary School Kranichfeld "Anna Sophia"
January 1, 2008 - January 1, 2018
Bachelor of Science in Industrial Engineering (E-Commerce) at Ernst Abbe University of Applied Sciences, Jena
January 1, 2021 - January 1, 2025
High School Diploma at SBBS Friedrich Justin Bertuch, Weimar
January 1, 2018 - January 1, 2021
State Primary and Secondary School at Anna Sophia, Kranichfeld
January 1, 2008 - January 1, 2018
Bachelor of Science in Industrial Engineering at Ernst Abbe University of Applied Sciences, Jena
January 1, 2021 - January 1, 2025
High School Diploma at SBBS Friedrich Justin Bertuch, Weimar, Germany
January 1, 2018 - January 1, 2021
State Primary and Secondary School at Anna Sophia, Kranichfeld, Germany
January 1, 2008 - January 1, 2018

Qualifications

Hootsuite Platform Certification
May 1, 2022 - January 12, 2026
Power BI Data Analyst Associate (PL-300)
April 1, 2025 - January 12, 2026
Basic knowledge of Generative AI
May 1, 2025 - January 12, 2026
Basic knowledge of Generative AI
May 1, 2025 - January 12, 2026
Power BI Data Analyst Associate (PL-300) Certification
April 1, 2025 - January 12, 2026
Hootsuite Platform Certification, Social Marketing Certification
May 1, 2022 - January 12, 2026
Hootsuite Platform Certification, Social Marketing Certification
May 1, 2022 - January 12, 2026
Power BI Data Analyst Associate (PL-300) Certification
April 1, 2025 - January 12, 2026
Basic knowledge of Generative AI
May 1, 2025 - January 12, 2026
Basic knowledge of Generative AI (Microsoft & LinkedIn)
May 1, 2025 - January 12, 2026
Power BI Data Analyst Associate (PL-300) Certification
April 1, 2025 - January 12, 2026
Hootsuite Platform Certification
May 1, 2022 - January 12, 2026
Social Marketing Certification
May 1, 2022 - January 12, 2026

Industry Experience

Software & Internet, Education, Manufacturing, Professional Services, Retail, Media & Entertainment

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more