I'm Marta Martínez Ez Vilches, a highly motivated professional with over 15 years of experience in hospitality, customer service, administration, and trade. I thrive in fast-paced environments, excel at organizational tasks, and adapt quickly to new challenges. I'm actively improving my English to professionally integrate into the Irish labor market, while leveraging my multilingual background (native Spanish, advanced Basque and ongoing English practice). I'm reliable, proactive, and ready to contribute across front-facing and operational roles.

Marta Martínez Ez Vilches

I'm Marta Martínez Ez Vilches, a highly motivated professional with over 15 years of experience in hospitality, customer service, administration, and trade. I thrive in fast-paced environments, excel at organizational tasks, and adapt quickly to new challenges. I'm actively improving my English to professionally integrate into the Irish labor market, while leveraging my multilingual background (native Spanish, advanced Basque and ongoing English practice). I'm reliable, proactive, and ready to contribute across front-facing and operational roles.

Available to hire

I’m Marta Martínez Ez Vilches, a highly motivated professional with over 15 years of experience in hospitality, customer service, administration, and trade. I thrive in fast-paced environments, excel at organizational tasks, and adapt quickly to new challenges.

I’m actively improving my English to professionally integrate into the Irish labor market, while leveraging my multilingual background (native Spanish, advanced Basque and ongoing English practice). I’m reliable, proactive, and ready to contribute across front-facing and operational roles.

See more

Language

Spanish; Castilian
Fluent
Basque
Advanced
English
Intermediate

Work Experience

Asadora y Atención al Cliente at La Solución
January 1, 2017 - December 31, 2019
Gestión de atención al cliente, procesamiento de pedidos, control de calidad de productos y apoyo al mostrador; coordinación de tareas y ventas.
Cocinera at McDonald's
January 1, 2017 - December 31, 2017
Preparación de alimentos y mantenimiento de la limpieza de la cocina, trabajando bajo presión y en equipo.
Propietaria y Gerente at Marta Okindegia
January 1, 2015 - December 31, 2016
Gestión integral de una panadería, incluyendo operaciones diarias, planificación estratégica, ventas y atención al cliente.
Recepcionista y Auxiliar de Peluquería at CC Pozuelo, Madrid
January 1, 2005 - December 31, 2010
Recepción y gestión de llamadas, administración de agenda de citas, cobros y atención al cliente.
Freelance Make up Artist at Self-employed
January 1, 2009 - Present
Professional makeup services for events; autonomous management of appointments and clients.
Receptionist & Salon Assistant at CC Pozuelo, Madrid
January 1, 2005 - December 31, 2010
Call handling, appointment scheduling, billing, and front-desk service.
Owner & Manager at Marta Okindegia (Bakery)
January 1, 2015 - December 31, 2016
Full management of daily operations, stock control, and personnel sales.
Manager & Customer Service at Asador La Solución
January 1, 2017 - December 31, 2019
Food preparation and direct customer service (in-person and telephone). Cash management and strict adherence to hygiene and health regulations.
Asador La Solución - Manager & Customer Service at Asador La Solución
January 1, 2017 - December 31, 2019
Food preparation and direct customer service (in-person and telephone). Cash management and strict adherence to hygiene and health regulations.
Freelance Make Up Artist
January 1, 2009 - Present
Providing makeup artistry services for events; autonomous management of appointments and clients.
Receptionist & Salon Assistant at CC Pozuelo
January 1, 2005 - January 1, 2010
Call handling, appointment scheduling, billing, and front-desk service.
Owner & Manager at Marta Okindegia Bakery
January 1, 2015 - January 1, 2016
Full management of daily operations, stock control, and personalized sales.
Freelance Make-up Artist at Freelance
January 1, 2009 - Present
Professional makeup services for events; autonomous management of appointments and clients.

Education

Certificate at Amadeus & E-learning Teaching
January 1, 2025 - April 20, 2026

Qualifications

Educación Secundaria Obligatoria (ESO)
January 11, 2030 - January 29, 2026
Certificaciones SEPE: ChatGPT e Inteligencia Artificial
January 1, 2024 - December 31, 2025
Metodologías Ágiles (Agile y Scrum)
January 1, 2024 - December 31, 2025
Microsoft Office - Nivel Avanzado
January 1, 2024 - December 31, 2025
Contabilidad General
January 1, 2024 - December 31, 2025
AMADEUS | Cursoado en junio de 2025
June 1, 2025 - June 30, 2025
Docente de E-learning
June 1, 2025 - January 29, 2026
ESO
January 11, 2030 - April 20, 2026
AI & ChatGPT
January 11, 2030 - April 20, 2026
Agile & Scrum
January 11, 2030 - April 20, 2026
Advanced MS Office
January 11, 2030 - April 20, 2026
General Accounting
January 11, 2030 - April 20, 2026
ESO
January 11, 2030 - April 20, 2026
MAD EU S & E-learning Teaching
January 1, 2025 - April 20, 2026
AI & ChatGPT
January 11, 2030 - April 20, 2026
Agile & Scrum
January 11, 2030 - April 20, 2026
Advanced MS Office
January 11, 2030 - April 20, 2026
General Accounting
January 11, 2030 - April 20, 2026
Amadeus & E-learning Teaching
January 1, 2025 - April 20, 2026
Secondary Education (ESO)
January 11, 2030 - April 20, 2026
AI & ChatGPT
January 11, 2030 - April 20, 2026
Agile & Scrum
January 11, 2030 - April 20, 2026
Advanced MS Office
January 11, 2030 - April 20, 2026
General Accounting
January 11, 2030 - April 20, 2026
AI & ChatGPT
January 11, 2030 - April 20, 2026
Agile & Scrum
January 11, 2030 - April 20, 2026
Advanced MS Office
January 11, 2030 - April 20, 2026
General Accounting
January 11, 2030 - April 20, 2026
Secondary Education (ESO)
January 11, 2030 - April 20, 2026
Amadeus & E-learning Teaching
January 1, 2025 - April 20, 2026
AI & ChatGPT
January 11, 2030 - April 20, 2026
Agile & Scrum
January 11, 2030 - April 20, 2026
Advanced MS Office
January 11, 2030 - April 20, 2026
General Accounting
January 11, 2030 - April 20, 2026
AI & ChatGPT
January 11, 2030 - April 20, 2026
Agile & Scrum
January 11, 2030 - April 20, 2026
Advanced MS Office
January 11, 2030 - April 20, 2026
General Accounting
January 11, 2030 - April 20, 2026
AMADEUS & E-learning Teaching
January 1, 2025 - April 20, 2026
Secondary Education (ESO)
January 11, 2030 - April 20, 2026
AI & ChatGPT Certification
January 11, 2030 - April 20, 2026
Agile & Scrum Certification
January 11, 2030 - April 20, 2026
Advanced MS Office Certification
January 11, 2030 - April 20, 2026
General Accounting Certification
January 11, 2030 - April 20, 2026

Industry Experience

Professional Services, Retail, Other, Media & Entertainment, Manufacturing, Education, Travel & Hospitality, Consumer Goods