Available to hire
I’m Marta Martínez Ez Vilches, a highly motivated professional with over 15 years of experience in hospitality, customer service, administration, and trade. I thrive in fast-paced environments, excel at organizational tasks, and adapt quickly to new challenges.
I’m actively improving my English to professionally integrate into the Irish labor market, while leveraging my multilingual background (native Spanish, advanced Basque and ongoing English practice). I’m reliable, proactive, and ready to contribute across front-facing and operational roles.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
Basque
Advanced
English
Intermediate
Work Experience
Asadora y Atención al Cliente at La Solución
January 1, 2017 - December 31, 2019Gestión de atención al cliente, procesamiento de pedidos, control de calidad de productos y apoyo al mostrador; coordinación de tareas y ventas.
Cocinera at McDonald's
January 1, 2017 - December 31, 2017Preparación de alimentos y mantenimiento de la limpieza de la cocina, trabajando bajo presión y en equipo.
Propietaria y Gerente at Marta Okindegia
January 1, 2015 - December 31, 2016Gestión integral de una panadería, incluyendo operaciones diarias, planificación estratégica, ventas y atención al cliente.
Recepcionista y Auxiliar de Peluquería at CC Pozuelo, Madrid
January 1, 2005 - December 31, 2010Recepción y gestión de llamadas, administración de agenda de citas, cobros y atención al cliente.
Freelance Make up Artist at Self-employed
January 1, 2009 - PresentProfessional makeup services for events; autonomous management of appointments and clients.
Receptionist & Salon Assistant at CC Pozuelo, Madrid
January 1, 2005 - December 31, 2010Call handling, appointment scheduling, billing, and front-desk service.
Owner & Manager at Marta Okindegia (Bakery)
January 1, 2015 - December 31, 2016Full management of daily operations, stock control, and personnel sales.
Manager & Customer Service at Asador La Solución
January 1, 2017 - December 31, 2019Food preparation and direct customer service (in-person and telephone). Cash management and strict adherence to hygiene and health regulations.
Asador La Solución - Manager & Customer Service at Asador La Solución
January 1, 2017 - December 31, 2019Food preparation and direct customer service (in-person and telephone). Cash management and strict adherence to hygiene and health regulations.
Freelance Make Up Artist
January 1, 2009 - PresentProviding makeup artistry services for events; autonomous management of appointments and clients.
Receptionist & Salon Assistant at CC Pozuelo
January 1, 2005 - January 1, 2010Call handling, appointment scheduling, billing, and front-desk service.
Owner & Manager at Marta Okindegia Bakery
January 1, 2015 - January 1, 2016Full management of daily operations, stock control, and personalized sales.
Freelance Make-up Artist at Freelance
January 1, 2009 - PresentProfessional makeup services for events; autonomous management of appointments and clients.
Education
Certificate at Amadeus & E-learning Teaching
January 1, 2025 - April 20, 2026Qualifications
Educación Secundaria Obligatoria (ESO)
January 11, 2030 - January 29, 2026Certificaciones SEPE: ChatGPT e Inteligencia Artificial
January 1, 2024 - December 31, 2025Metodologías Ágiles (Agile y Scrum)
January 1, 2024 - December 31, 2025Microsoft Office - Nivel Avanzado
January 1, 2024 - December 31, 2025Contabilidad General
January 1, 2024 - December 31, 2025AMADEUS | Cursoado en junio de 2025
June 1, 2025 - June 30, 2025Docente de E-learning
June 1, 2025 - January 29, 2026ESO
January 11, 2030 - April 20, 2026AI & ChatGPT
January 11, 2030 - April 20, 2026Agile & Scrum
January 11, 2030 - April 20, 2026Advanced MS Office
January 11, 2030 - April 20, 2026General Accounting
January 11, 2030 - April 20, 2026ESO
January 11, 2030 - April 20, 2026MAD EU S & E-learning Teaching
January 1, 2025 - April 20, 2026AI & ChatGPT
January 11, 2030 - April 20, 2026Agile & Scrum
January 11, 2030 - April 20, 2026Advanced MS Office
January 11, 2030 - April 20, 2026General Accounting
January 11, 2030 - April 20, 2026Amadeus & E-learning Teaching
January 1, 2025 - April 20, 2026Secondary Education (ESO)
January 11, 2030 - April 20, 2026AI & ChatGPT
January 11, 2030 - April 20, 2026Agile & Scrum
January 11, 2030 - April 20, 2026Advanced MS Office
January 11, 2030 - April 20, 2026General Accounting
January 11, 2030 - April 20, 2026AI & ChatGPT
January 11, 2030 - April 20, 2026Agile & Scrum
January 11, 2030 - April 20, 2026Advanced MS Office
January 11, 2030 - April 20, 2026General Accounting
January 11, 2030 - April 20, 2026Secondary Education (ESO)
January 11, 2030 - April 20, 2026Amadeus & E-learning Teaching
January 1, 2025 - April 20, 2026AI & ChatGPT
January 11, 2030 - April 20, 2026Agile & Scrum
January 11, 2030 - April 20, 2026Advanced MS Office
January 11, 2030 - April 20, 2026General Accounting
January 11, 2030 - April 20, 2026AI & ChatGPT
January 11, 2030 - April 20, 2026Agile & Scrum
January 11, 2030 - April 20, 2026Advanced MS Office
January 11, 2030 - April 20, 2026General Accounting
January 11, 2030 - April 20, 2026AMADEUS & E-learning Teaching
January 1, 2025 - April 20, 2026Secondary Education (ESO)
January 11, 2030 - April 20, 2026AI & ChatGPT Certification
January 11, 2030 - April 20, 2026Agile & Scrum Certification
January 11, 2030 - April 20, 2026Advanced MS Office Certification
January 11, 2030 - April 20, 2026General Accounting Certification
January 11, 2030 - April 20, 2026Industry Experience
Professional Services, Retail, Other, Media & Entertainment, Manufacturing, Education, Travel & Hospitality, Consumer Goods
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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