Available to hire
I am an extremely motivated professional who thrives in highly challenging environments. I excel at identifying customer needs, communicating clearly, and delivering solutions that drive sales and satisfaction.
I enjoy working both independently and as part of a team, and I am always looking for opportunities to improve business performance within a forward-thinking organization.
Experience Level
Language
Greek, Modern
Fluent
English
Advanced
German
Beginner
Work Experience
Telesales Agent at HRS Mobile
October 1, 2025 - PresentMake cold calls to identify and qualify potential customers, present offers, and convert inquiries into sales. Engage with customers, understand their needs, answer questions, and explain product features, often using sales scripts but adapting as needed. Promote additional or higher-value products/services to existing and potential clients. Process sales orders and contracts, often directly through computer systems.
Customer Care Agent at Vodafone GR
April 1, 2024 - September 30, 2025Actively engage with customers to understand their needs and concerns. Provide proactive support, listen actively, and offer personalized solutions to address issues and pain points. Cultivate positive relationships with customers to build loyalty and ensure long-term satisfaction. Educate customers on the value of the company's services to reinforce their commitment. Maintain accurate records in CRM systems and complete other administrative tasks as needed.
Visual Merchandiser at Pandora Greece
October 1, 2016 - October 1, 2020Global Visual Merchandising implementation across stores (retail and wholesale). Suggestions of structural actions for improving customer’s experience in stores. Visual specialists project accomplishment / effectuation of internal VM trainings. Participation in new store openings. POS material handling (standard and campaign). Promotion and new product launches preparation. Active in company’s events, setting up the scene, presenting products and focus brand actions.
Senior Sales assistant/In store Visual Specialist at Swarovski London UK
April 1, 2014 - December 31, 2015Ensure all new stock is merchandised in accordance with the Company photographs provided, and in a timely manner. Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season. Assist with the training and development of all store employees on product knowledge. Liaise with the Regional Merchandiser and General manager to carry out regular and appropriate floor moves. Demonstrates commercial analyses and reacts to information. Give feedback about the product to the Managers and Regional Merchandiser. Ensure effective communication with the Management Team at all times.
Fashion Advisor at Inditex Group (Massimo Dutti), London, UK
April 1, 2013 - February 28, 2014Be involved in stock control and management. Assisting customers to find the goods and products they are looking for. Responsible dealing with customer complaints. Receiving and storing the delivery of large amounts of stock. Giving advice and guidance on product selection to customers. Greeting customers who enter the shop.
Education
BSc (Hons) Human Nutrition at University Of Westminster, London, UK
January 1, 2011 - January 1, 2015Foundation Degree in Biological Sciences at BS College Of Athens, Greece
January 1, 2010 - January 1, 2011Qualifications
Industry Experience
Retail, Wholesale & Distribution, Professional Services
Experience Level
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