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I'm an integral and people-oriented professional with multidisciplinary experience in administrative, customer service and operational roles. I'm committed, adaptable and detail-oriented, with a strong ability to work in both structured and fast-paced environments. I'm currently pursuing a Master’s degree and have a background in Accounts Payable, Technical Support, and team coordination, with strengths in assertive communication, organization and continuous improvement. I'm driven by curiosity, learning and collaborative work.…I'm an integral and people-oriented professional with multidisciplinary experience in administrative, customer service and operational roles. I'm committed, adaptable and detail-oriented, with a strong ability to work in both structured and fast-paced environments. I'm currently pursuing a Master’s degree and have a background in Accounts Payable, Technical Support, and team coordination, with strengths in assertive communication, organization and continuous improvement. I'm driven by curiosity, learning and collaborative work.

Valentina Castaño Bedoya

Project Manager, Content Creator, Data Analyst, +1

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I'm an integral and people-oriented professional with multidisciplinary experience in administrative, customer service and operational roles. I'm committed, adaptable and detail-oriented, with a strong ability to work in both structured and fast-paced environments. I'm currently pursuing a Master’s degree and have a background in Accounts Payable, Technical Support, and team coordination, with strengths in assertive communication, organization and continuous improvement. I'm driven by curiosity, learning and collaborative work.…I'm an integral and people-oriented professional with multidisciplinary experience in administrative, customer service and operational roles. I'm committed, adaptable and detail-oriented, with a strong ability to work in both structured and fast-paced environments. I'm currently pursuing a Master’s degree and have a background in Accounts Payable, Technical Support, and team coordination, with strengths in assertive communication, organization and continuous improvement. I'm driven by curiosity, learning and collaborative work.

Available to hire

I’m an integral and people-oriented professional with multidisciplinary experience in administrative, customer service and operational roles. I’m committed, adaptable and detail-oriented, with a strong ability to work in both structured and fast-paced environments.

I’m currently pursuing a Master’s degree and have a background in Accounts Payable, Technical Support, and team coordination, with strengths in assertive communication, organization and continuous improvement. I’m driven by curiosity, learning and collaborative work.

Skills

Microsoft Office

Copywriting

Data Visualization

Experience Level

Microsoft Office

Expert

Copywriting

Expert

Data Visualization

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

German

Beginner

Work Experience

Supervisor – Accounts Payable / SOA / Freight Audit at Lean Solutions Group

April 18, 2022 - November 27, 2025

Supervised teams responsible for invoice accuracy, account reconciliation and audit processes; managed SOA and recoup operations; coordinated across ocean, trucking and partner accounts; led process improvement initiatives and quality control; prepared weekly performance and operational reports; led client meetings to resolve discrepancies and strengthen relationships.

Audit Specialist / Accounts Payable Analyst at Lean Solutions Group

June 1, 2022 - February 2, 2024

Detailed review and auditing of freight invoices (land transport); recovery of overcharges and dispute resolution; ongoing communication with U.S.-based transportation partners; training and onboarding of approximately 20 new team members; support to accounts payable and financial accuracy processes.

Support Desk Specialist at Foundever SAS

June 1, 2018 - November 1, 2021

Provided technical support for hardware and software to clients via phone, email, and real-time chat; delivered high-quality customer service and resolved issues efficiently; generated and submitted daily productivity and performance reports; trained and onboarded new team members, creating internal guides and email templates to standardize processes; contributed to process improvements and knowledge sharing within the team.