May Ann Ramos
I am a highly organized executive assistant and office operations professional with over 10 years of experience supporting C-Suite leaders across healthcare, corporate, and real estate sectors.
About
I am a highly organized executive assistant and office operations professional with over 10 years of experience supporting C-Suite leaders across healthcare, corporate, and real estate sectors. I excel at high-level calendar prioritization, medical office administration, and procurement operations using SAP Ariba, while bridging clinical and administrative workflows to optimize patient relations and revenue-cycle documentation.
I thrive on driving efficiency through strategic automation and data-driven reporting. I have a proven track record of reducing travel costs by 15% and increasing scheduling efficiency by 30% through Power Automate workflows and Power BI dashboards, delivering measurable improvements for leadership and teams.
- 11 years' experience
- Joined January 2026
Skills· 9
Languages
- EnglishFluent
Industry experience
- Healthcare
- Real Estate & Construction
- Professional Services
- Software & Internet
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Work experience· 4 roles
Provide high-level strategic support to the CEO, managing advanced calendar prioritization and serving as the primary liaison for internal departments and external partners. Implemented improved prioritization systems, increased scheduling efficiency by 30%, reduced travel costs, managed SAP Ariba workflows, and developed Power BI dashboards with automated approvals to reduce processing delays.
Directed full office operations, supervised staff workflows, and served as the central point of contact for HR, logistics, and vendor relations. Controlled operational budgets, handled invoice processing and expense tracking, and improved operational efficiency through organized filing systems and templated reporting.
Managed insurance claims processing, approvals, and billing statements, ensuring accurate financial reconciliation for medical services. Optimized scheduling and maintained EMR for seamless clinical operations, and supported patient relations and front-desk operations.
Education
Certifications and awards· 15
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