I am a highly organized executive assistant and office operations professional with over 10 years of experience supporting C-Suite leaders across healthcare, corporate, and real estate sectors. I excel at high-level calendar prioritization, medical office administration, and procurement operations using SAP Ariba, while bridging clinical and administrative workflows to optimize patient relations and revenue-cycle documentation. I thrive on driving efficiency through strategic automation and data-driven reporting. I have a proven track record of reducing travel costs by 15% and increasing scheduling efficiency by 30% through Power Automate workflows and Power BI dashboards, delivering measurable improvements for leadership and teams.

May Ann Ramos

I am a highly organized executive assistant and office operations professional with over 10 years of experience supporting C-Suite leaders across healthcare, corporate, and real estate sectors. I excel at high-level calendar prioritization, medical office administration, and procurement operations using SAP Ariba, while bridging clinical and administrative workflows to optimize patient relations and revenue-cycle documentation. I thrive on driving efficiency through strategic automation and data-driven reporting. I have a proven track record of reducing travel costs by 15% and increasing scheduling efficiency by 30% through Power Automate workflows and Power BI dashboards, delivering measurable improvements for leadership and teams.

Available to hire

I am a highly organized executive assistant and office operations professional with over 10 years of experience supporting C-Suite leaders across healthcare, corporate, and real estate sectors. I excel at high-level calendar prioritization, medical office administration, and procurement operations using SAP Ariba, while bridging clinical and administrative workflows to optimize patient relations and revenue-cycle documentation.

I thrive on driving efficiency through strategic automation and data-driven reporting. I have a proven track record of reducing travel costs by 15% and increasing scheduling efficiency by 30% through Power Automate workflows and Power BI dashboards, delivering measurable improvements for leadership and teams.

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Language

English
Fluent

Work Experience

Assistant to the Chief Executive Officer at Technical Development Solutions Co.
May 1, 2024 - Present
Provide high-level strategic support to the CEO, managing advanced calendar prioritization and serving as the primary liaison for internal departments and external partners. Implemented improved prioritization systems, increased scheduling efficiency by 30%, reduced travel costs, managed SAP Ariba workflows, and developed Power BI dashboards with automated approvals to reduce processing delays.
Office Manager at Al Momineen Trading & Stellar Real Estate
July 1, 2020 - May 1, 2024
Directed full office operations, supervised staff workflows, and served as the central point of contact for HR, logistics, and vendor relations. Controlled operational budgets, handled invoice processing and expense tracking, and improved operational efficiency through organized filing systems and templated reporting.
Administrative Assistant / Insurance Coordinator at Badr Al Samaa Medical Center
September 1, 2017 - April 1, 2020
Managed insurance claims processing, approvals, and billing statements, ensuring accurate financial reconciliation for medical services. Optimized scheduling and maintained EMR for seamless clinical operations, and supported patient relations and front-desk operations.
Medical Secretary / Administrative Assistant at Sakura Medical & Dental Clinic
November 1, 2013 - April 1, 2016
Orchestrated clinic calendars for physicians and dentists, coordinated patient scheduling, and supported billing, insurance verification, and claims submission. Maintained confidential medical records (HIPAA/Data Privacy) and assisted with referrals and follow-up reminders.

Education

Bachelor of Science in Information Technology at Cavite State University, Philippines
January 1, 2005 - January 1, 2009
Bachelor of Science in Information Technology at Cavite State University, Philippines
January 1, 2005 - January 1, 2009
Bachelor of Science in Information Technology at Cavite State University, Philippines
January 1, 2005 - January 1, 2009

Qualifications

CPD Primavera P6 Fundamentals
January 11, 2030 - January 13, 2026
BSF Introduction to Financial Sustainability (Udacity)
January 11, 2030 - January 13, 2026
CPD Certificate - Water Risk Management
January 11, 2030 - January 13, 2026
CPD Diploma - Environmental Quality Monitoring & Analysis
January 11, 2030 - January 13, 2026
CPD The Power of Persuasion
January 11, 2030 - January 13, 2026
CPD Primavera P6 Fundamentals
January 11, 2030 - January 13, 2026
BSF Introduction to Financial Sustainability (Udacity)
January 11, 2030 - January 13, 2026
CPD Certificate - Water Risk Management
January 11, 2030 - January 13, 2026
CPD Diploma - Environmental Quality Monitoring & Analysis
January 11, 2030 - January 13, 2026
The Power of Persuasion (CPD Soft Skills)
January 11, 2030 - January 13, 2026
CPD Primavera P6 Fundamentals
January 11, 2030 - January 13, 2026
BSF Introduction to Financial Sustainability (Udacity)
January 11, 2030 - January 13, 2026
CPD Certificate - Water Risk Management
January 11, 2030 - January 13, 2026
CPD Diploma - Environmental Quality Monitoring & Analysis
January 11, 2030 - January 13, 2026
CPD The Power of Persuasion
January 11, 2030 - January 13, 2026

Industry Experience

Healthcare, Real Estate & Construction, Professional Services, Software & Internet