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Hi, I’m Enggar Susanti, an Administrative Virtual Assistant with over 3 years of remote experience supporting business operations, Etsy e-commerce management, and customer service. I excel at email and calendar management, data entry, document organization, CRM support, order fulfillment, and reporting. I hold a Multimedia background and have hands-on experience with file management, online research, stakeholder communication, and lead generation. I have completed advanced Virtual Assistant training and specialize in LinkedIn outreach, email marketing, client engagement, and cross-time-zone collaboration. I’m proficient with Trello, Notion, Canva, Microsoft Office, Google Workspace, and a range of project-management tools, and I’m fluent in English and Bahasa Indonesia. I thrive in fast-paced environments and enjoy collaborating with international teams to deliver accurate, timely results.…Hi, I’m Enggar Susanti, an Administrative Virtual Assistant with over 3 years of remote experience supporting business operations, Etsy e-commerce management, and customer service. I excel at email and calendar management, data entry, document organization, CRM support, order fulfillment, and reporting. I hold a Multimedia background and have hands-on experience with file management, online research, stakeholder communication, and lead generation. I have completed advanced Virtual Assistant training and specialize in LinkedIn outreach, email marketing, client engagement, and cross-time-zone collaboration. I’m proficient with Trello, Notion, Canva, Microsoft Office, Google Workspace, and a range of project-management tools, and I’m fluent in English and Bahasa Indonesia. I thrive in fast-paced environments and enjoy collaborating with international teams to deliver accurate, timely results.

Enggar Susanti

Project Manager, Graphic Designer, Web Designer, +2

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Hi, I’m Enggar Susanti, an Administrative Virtual Assistant with over 3 years of remote experience supporting business operations, Etsy e-commerce management, and customer service. I excel at email and calendar management, data entry, document organization, CRM support, order fulfillment, and reporting. I hold a Multimedia background and have hands-on experience with file management, online research, stakeholder communication, and lead generation. I have completed advanced Virtual Assistant training and specialize in LinkedIn outreach, email marketing, client engagement, and cross-time-zone collaboration. I’m proficient with Trello, Notion, Canva, Microsoft Office, Google Workspace, and a range of project-management tools, and I’m fluent in English and Bahasa Indonesia. I thrive in fast-paced environments and enjoy collaborating with international teams to deliver accurate, timely results.…Hi, I’m Enggar Susanti, an Administrative Virtual Assistant with over 3 years of remote experience supporting business operations, Etsy e-commerce management, and customer service. I excel at email and calendar management, data entry, document organization, CRM support, order fulfillment, and reporting. I hold a Multimedia background and have hands-on experience with file management, online research, stakeholder communication, and lead generation. I have completed advanced Virtual Assistant training and specialize in LinkedIn outreach, email marketing, client engagement, and cross-time-zone collaboration. I’m proficient with Trello, Notion, Canva, Microsoft Office, Google Workspace, and a range of project-management tools, and I’m fluent in English and Bahasa Indonesia. I thrive in fast-paced environments and enjoy collaborating with international teams to deliver accurate, timely results.

Available to hire

Hi, I’m Enggar Susanti, an Administrative Virtual Assistant with over 3 years of remote experience supporting business operations, Etsy e-commerce management, and customer service. I excel at email and calendar management, data entry, document organization, CRM support, order fulfillment, and reporting.

I hold a Multimedia background and have hands-on experience with file management, online research, stakeholder communication, and lead generation. I have completed advanced Virtual Assistant training and specialize in LinkedIn outreach, email marketing, client engagement, and cross-time-zone collaboration. I’m proficient with Trello, Notion, Canva, Microsoft Office, Google Workspace, and a range of project-management tools, and I’m fluent in English and Bahasa Indonesia. I thrive in fast-paced environments and enjoy collaborating with international teams to deliver accurate, timely results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Retail Supervisor at Rubylicious Fashion

January 1, 2020 - November 30, 2021

Supervised daily retail store operations and sales staff. Ensured excellent customer service and sales performance. Managed inventory, product display, and store presentation. Prepared sales reports and handled operational issues. Created daily, monthly, and annual reports. Sent daily turnover to a bank account. Exceeded annual sales targets by 20% through strategic prospecting and negotiation. Cultivated and managed key client accounts, resulting in a 30% increase in customer retention. Collaborated with the marketing team to implement promotional campaigns, contributing to a 25% boost in lead generation.

International E-commerce Account Manager at Remote

November 1, 2022 - Present

Managed day-to-day Etsy store operations, including product listing management, SEO optimization, customer inquiries, and order communication. Processed orders and coordinated fulfillment and tracking. Managed product images, mock-ups, and digital assets. Monitored store performance, reviews, and sales activity. Implemented a proactive follow-up system, resulting in a 15% increase in repeat business.