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I'm Mathias Eghwrudjakpor, a dedicated and results-driven Administrative Manager and Customer Support professional with over seven years of experience delivering exceptional office administration and customer service operations. I consistently manage office administration and contribute to smooth business operations. I excel at coordinating projects, planning and tracking progress, and delivering IT support and client service. I’ve led administrative teams, supported multimodal AI annotation workflows, and crafted user-friendly websites to meet client needs and boost online presence.…I'm Mathias Eghwrudjakpor, a dedicated and results-driven Administrative Manager and Customer Support professional with over seven years of experience delivering exceptional office administration and customer service operations. I consistently manage office administration and contribute to smooth business operations. I excel at coordinating projects, planning and tracking progress, and delivering IT support and client service. I’ve led administrative teams, supported multimodal AI annotation workflows, and crafted user-friendly websites to meet client needs and boost online presence.

Mathias Eghwrudjakpor

Project Manager, Studio Manager, Production Manager, +1

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I'm Mathias Eghwrudjakpor, a dedicated and results-driven Administrative Manager and Customer Support professional with over seven years of experience delivering exceptional office administration and customer service operations. I consistently manage office administration and contribute to smooth business operations. I excel at coordinating projects, planning and tracking progress, and delivering IT support and client service. I’ve led administrative teams, supported multimodal AI annotation workflows, and crafted user-friendly websites to meet client needs and boost online presence.…I'm Mathias Eghwrudjakpor, a dedicated and results-driven Administrative Manager and Customer Support professional with over seven years of experience delivering exceptional office administration and customer service operations. I consistently manage office administration and contribute to smooth business operations. I excel at coordinating projects, planning and tracking progress, and delivering IT support and client service. I’ve led administrative teams, supported multimodal AI annotation workflows, and crafted user-friendly websites to meet client needs and boost online presence.

Available to hire

I’m Mathias Eghwrudjakpor, a dedicated and results-driven Administrative Manager and Customer Support professional with over seven years of experience delivering exceptional office administration and customer service operations. I consistently manage office administration and contribute to smooth business operations.

I excel at coordinating projects, planning and tracking progress, and delivering IT support and client service. I’ve led administrative teams, supported multimodal AI annotation workflows, and crafted user-friendly websites to meet client needs and boost online presence.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Warehouse Operative at Hunter Douglas

September 1, 2025 - Present

Assisted in offloading and organising materials within the warehouse. Operated electric pallet machine to safely move and organise pallets of materials. Good knowledge of workplace safety regulations and equipment handling.

Administrative Manager and Support at Mercor Contractor (Freelancing)

May 1, 2024 - Present

Performed daily preference ranking of hundreds of Multimodal AI outputs (Image, audio, and video) against prompts to evaluate model performance and alignment. Maintained high accuracy and throughput in large-scale annotation workflows. Assisted with project planning and coordination, tracked project progress and deadlines, and provided feedback to clients. Crafted visually stunning user-friendly websites and provided comprehensive Customer Service/IT support.

Senior Administrative Manager and IT Support at SupremeWeb Solutions Limited

September 1, 2019 - May 1, 2024

Led the administration and work activities for optimal service delivery daily. Planned and oversaw staff work schedules, ensuring adherence to ethical work standards and exceptional service delivery. Managed and stored correspondence, maintained calendar and schedule appointments. Participated in training to stay updated on administrative skills and product changes to improve support. Resolved customers' high-level issues and inquiries with a 97% customer satisfaction rating. Demonstrated in-depth product knowledge to help customers understand and utilize our product features effectively.

Executive Assistant at Onome Egbon Esq.

January 1, 2005 - November 1, 2009

Typing documents, filing, making travel arrangements, and other correspondence. Managing calls, diaries, planning meetings and appointments. Liaising with staff and clients and regulating access to the Managing Director.

Assistant Account Officer at West African Examinations Council, Kano (NYSC PPA)

April 1, 2015 - June 1, 2016

Managed revenue collections, conducted account reconciliation, and maintained accurate documentation. Facilitated the efficient distribution of school candidate examination materials. Inspected and monitored school and private candidates' examinations. Handled correspondence for the Senior Accountant.

Administrative Manager and Support at Mercor Contractor (Freelance)

May 1, 2024 - Present

Performed evaluation of multimodal AI outputs against prompts; maintained high accuracy in large-scale annotation workflows; tracked project progress and deadlines; created visually appealing websites; provided customer service/IT support.

Assistant Account Officer at West African Examinations Council

April 1, 2015 - June 1, 2016

Managed revenue collections, conducted account reconciliation, and maintained accurate documentation; facilitated distribution of examination materials; inspected examinations; handled correspondence for the Senior Accountant.