I am a proactive and detail-oriented Virtual Assistant with 1 year of experience, I excel in client communication, calendar and email management, online research, and task coordination and advertisement . I am very proficient using digital tools to streamline administrative workflows and enhance customer satisfaction. In my previous organization, I handled CRM tools proficiently which scaled up client engagement by 30% and improved customer relations. I also work calm under pressure to able to handle task appropriately. I am seeking opportunities to contribute to business efficiency and deliver exceptional virtual support in a remote environment.…

Allen Quaye

I am a proactive and detail-oriented Virtual Assistant with 1 year of experience, I excel in client communication, calendar and email management, online research, and task coordination and advertisement . I am very proficient using digital tools to streamline administrative workflows and enhance customer satisfaction. In my previous organization, I handled CRM tools proficiently which scaled up client engagement by 30% and improved customer relations. I also work calm under pressure to able to handle task appropriately. I am seeking opportunities to contribute to business efficiency and deliver exceptional virtual support in a remote environment.…

Available to hire

I am a proactive and detail-oriented Virtual Assistant with 1 year of experience, I excel in client communication, calendar and email management, online research, and task coordination and advertisement . I am very proficient using digital tools to streamline administrative workflows and enhance customer satisfaction.

In my previous organization, I handled CRM tools proficiently which scaled up client engagement by 30% and improved customer relations. I also work calm under pressure to able to handle task appropriately. I am seeking opportunities to contribute to business efficiency and deliver exceptional virtual support in a remote environment.

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Work Experience

Virtual Assistant (intern) at Freelance / Remote
September 1, 2024 - October 1, 2025
Managed clients’ email inboxes, scheduled virtual meetings, and coordinated daily administrative tasks. Conducted online research and prepared summaries, reports, and proposals using Google Docs and Sheets. Maintained organized digital filing systems and ensured timely follow-ups on client communications. Supported social media management by creating content schedules and basic engagement reports. Handled sensitive information with professionalism and confidentiality.
Customer Support Assistant at Paper Bags and Boxes Enterprise
January 1, 2023 - December 31, 2024
Responded to customer inquiries and processed orders efficiently via phone and email. Maintained accurate client records and supported day-to-day administrative operations. Assisted in tracking inventory and coordinating with suppliers to ensure order accuracy. Resolved client issues promptly, improving customer satisfaction and retention rates. Collaborated with team members to streamline communication and workflow processes.

Education

BSc in Business Administration (Banking and Finance) at Ghana Communication Technology University
January 11, 2030 - January 1, 2027

Qualifications

ALX Africa – Virtual Assistant Certification
January 11, 2030 - November 1, 2025

Industry Experience

Professional Services, Software & Internet, Education