Hi, I'm Shannon Kiely, a detail-oriented Virtual Assistant and Administrative Support Professional with extensive experience delivering remote and office-based administrative support in healthcare and corporate settings. I excel at calendar management, email coordination, data entry, document preparation, customer support, and handling confidential information with discretion. I work well independently, juggling multiple tasks with accuracy and professionalism. My background includes medical secretarial work with the Health Service Executive (HSE), safety and onboarding support at Uber, and customer service roles, all of which have sharpened my stakeholder communication and process improvement skills while ensuring compliance with data protection and GDPR requirements.

Shannon Kiely

Hi, I'm Shannon Kiely, a detail-oriented Virtual Assistant and Administrative Support Professional with extensive experience delivering remote and office-based administrative support in healthcare and corporate settings. I excel at calendar management, email coordination, data entry, document preparation, customer support, and handling confidential information with discretion. I work well independently, juggling multiple tasks with accuracy and professionalism. My background includes medical secretarial work with the Health Service Executive (HSE), safety and onboarding support at Uber, and customer service roles, all of which have sharpened my stakeholder communication and process improvement skills while ensuring compliance with data protection and GDPR requirements.

Available to hire

Hi, I’m Shannon Kiely, a detail-oriented Virtual Assistant and Administrative Support Professional with extensive experience delivering remote and office-based administrative support in healthcare and corporate settings. I excel at calendar management, email coordination, data entry, document preparation, customer support, and handling confidential information with discretion.

I work well independently, juggling multiple tasks with accuracy and professionalism. My background includes medical secretarial work with the Health Service Executive (HSE), safety and onboarding support at Uber, and customer service roles, all of which have sharpened my stakeholder communication and process improvement skills while ensuring compliance with data protection and GDPR requirements.

See more

Language

English
Fluent

Work Experience

Medical Secretary / Administrative Assistant at Health Service Executive (HSE)
February 1, 2021 - September 7, 2025
Administrative and virtual support to medical teams, calendar and appointment coordination, correspondence handling, electronic record maintenance, document preparation, and administrative cover.
Safety Response Specialist at Uber
July 1, 2018 - June 1, 2020
Case management, written communication, stakeholder liaison, and onboarding support.
Customer Service Representative at Bambson Turf Ltd
February 1, 2016 - July 1, 2018
Customer support, administrative duties, record maintenance, and staff assistance.
Tote Cashier at Irish Greyhound Board
May 1, 2015 - February 1, 2016
Transaction processing, customer service, and record accuracy.

Education

Animal Science (FETAC Level 5 & 6) at Mallow College of Further Education
January 11, 2030 - January 1, 2014
Animal Science (FETAC Level 5 & 6) at Mallow College of Further Education
January 1, 2014 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Professional Services, Government, Other, Education