I’m Verónica, a psychologist and intercultural conflict management professional with a strong track record in humanitarian work, program design, and social action in global contexts. I enjoy turning research and field insights into practical projects that support vulnerable communities and foster inclusive development. I have collaborated with NGOs, government agencies, and international organizations across Latin America and Europe to design, monitor, and communicate about impactful initiatives. I thrive at the intersection of people-centered research and hands-on project management, and I’m committed to learning and growing while making a positive difference.

Verónica Catalina Amador Chamorro

I’m Verónica, a psychologist and intercultural conflict management professional with a strong track record in humanitarian work, program design, and social action in global contexts. I enjoy turning research and field insights into practical projects that support vulnerable communities and foster inclusive development. I have collaborated with NGOs, government agencies, and international organizations across Latin America and Europe to design, monitor, and communicate about impactful initiatives. I thrive at the intersection of people-centered research and hands-on project management, and I’m committed to learning and growing while making a positive difference.

Available to hire

I’m Verónica, a psychologist and intercultural conflict management professional with a strong track record in humanitarian work, program design, and social action in global contexts. I enjoy turning research and field insights into practical projects that support vulnerable communities and foster inclusive development.

I have collaborated with NGOs, government agencies, and international organizations across Latin America and Europe to design, monitor, and communicate about impactful initiatives. I thrive at the intersection of people-centered research and hands-on project management, and I’m committed to learning and growing while making a positive difference.

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Language

Spanish; Castilian
Fluent
English
Fluent
German
Intermediate

Work Experience

Head of Section Latin America (IV) at ACN (AID TO THE CHURCH IN NEED)
June 1, 2023 - Present
Responsible for evaluating, monitoring and financing projects in 9 Latin American countries; meetings with bishops, clergy and religious to learn about pastoral needs; annual visits to understand realities and needs in evangelization; development of reports, presentations and coordination of communication management for social media related topics.
Client Services Agent for Facebook Project at Concentrix
July 1, 2022 - May 1, 2023
Answered customer inquiries from advertisers and agencies; provided advice and solution suggestions; improved advertising effectiveness; implemented social media marketing measures via chat, email, phone and social media; contributed to customer service improvements and satisfaction.
Project Design Manager at Municipality of Quito
February 1, 2017 - June 1, 2018
Expert for the development of projects for youth; led 15 employees across four teams; managed campaigns and advertising; personnel selection for projects.
Project Management and Innovation at Presidency of the Republic of Ecuador
August 1, 2014 - February 1, 2016
Technical-Quotation lead for new education and health projects; technical leader for new consultancies in health and education around Ecuador; development of new public products; responsible for project budgets.
Humanitarian Psychologist at HIAS (Hebrew Organization of Assistance for Immigrants and Refugees)
October 1, 2013 - April 1, 2014
Psychological assistance to the refugee population; identification and referral of cases for the resettlement program for UNHCR; talks, workshops and group management for women and young people; development of social inclusion projects for refugees.
Clinical Psychologist at De Los Valles Hospital
January 1, 2013 - July 1, 2013
Psychologist of the occupational health project in companies of the Amazon District Petro-Ecuador, Petro-Amazonas; evaluation of psychosocial risks to 4500 workers with the FPSICO tool; analysis of information obtained with action plans and improvement proposals for workers; psychological attention in the oil fields.
Technical Observer at Habitus - Research Company
July 1, 2012 - October 1, 2012
Analysis of government education programs with selected training from the Inter-American Development Bank (IDB); meetings in different locations in Ecuador with the indigenous, montubia, Afro-Ecuadorian and mestizo population for the evaluation of the government's children's centers.
Internship at Embassy of Ecuador
November 1, 2018 - April 1, 2019
Internship in the research and development projects for Ecuadorian citizens in Berlin; citizen service and support in the consular area.
Internship at HIAS (Hebrew Organization of Assistance for Immigrants and Refugees)
October 1, 2013 - April 1, 2014
Administrative and program support tasks related to humanitarian projects.

Education

Master in Intercultural Conflict Management – Social Action in Global Contexts at ASH Berlin University of Applied Sciences
September 1, 2018 - March 1, 2021
Clinical Psychologist at University of the Americas (UDLA)
October 1, 2006 - May 1, 2012
Master in Intercultural Conflict Management – Social Action in Global Contexts at ASH Berlin University of Applied Sciences, Germany
September 1, 2018 - March 1, 2021
Clinical Psychologist at University of the Americas (UDLA), Quito, Ecuador
October 1, 2006 - May 1, 2012

Qualifications

National Youth Health Update Course
April 1, 2011 - January 13, 2026
Systemic Approach to Childhood and Adolescence, Theories and Experiences
June 1, 2012 - January 13, 2026
QUITO SAFE CITY FOR WOMEN AND GIRLS International Seminar Habitat III
November 1, 2015 - January 13, 2026
Advanced Information Security Awareness
June 1, 2016 - January 13, 2026
National Youth Health Update Course
April 1, 2011 - April 1, 2011
Systemic Approach to Childhood and Adolescence, Theories and Experiences
June 1, 2012 - June 1, 2012
Quito Safe City for Women and Girls – Habitat III International Seminar
November 1, 2015 - November 1, 2015
Advanced Information Security Awareness
June 1, 2016 - June 1, 2016

Industry Experience

Non-Profit Organization, Education, Healthcare, Government, Professional Services, Media & Entertainment