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Hi there! I’m Jasleen Kaur, a multilingual service professional with over four years of experience supporting clients, coordinating cases, and keeping office operations running smoothly in fast-paced environments. I thrive on turning complex inquiries into clear, well-documented actions while upholding confidentiality and compliance. I’m detail-oriented, adaptable, and focused on delivering positive, dependable client experiences. I enjoy clear communication with diverse individuals and take pride in organizing time-sensitive tasks to help teams meet their goals.…Hi there! I’m Jasleen Kaur, a multilingual service professional with over four years of experience supporting clients, coordinating cases, and keeping office operations running smoothly in fast-paced environments. I thrive on turning complex inquiries into clear, well-documented actions while upholding confidentiality and compliance. I’m detail-oriented, adaptable, and focused on delivering positive, dependable client experiences. I enjoy clear communication with diverse individuals and take pride in organizing time-sensitive tasks to help teams meet their goals.

Jasleen Kaur

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Hi there! I’m Jasleen Kaur, a multilingual service professional with over four years of experience supporting clients, coordinating cases, and keeping office operations running smoothly in fast-paced environments. I thrive on turning complex inquiries into clear, well-documented actions while upholding confidentiality and compliance. I’m detail-oriented, adaptable, and focused on delivering positive, dependable client experiences. I enjoy clear communication with diverse individuals and take pride in organizing time-sensitive tasks to help teams meet their goals.…Hi there! I’m Jasleen Kaur, a multilingual service professional with over four years of experience supporting clients, coordinating cases, and keeping office operations running smoothly in fast-paced environments. I thrive on turning complex inquiries into clear, well-documented actions while upholding confidentiality and compliance. I’m detail-oriented, adaptable, and focused on delivering positive, dependable client experiences. I enjoy clear communication with diverse individuals and take pride in organizing time-sensitive tasks to help teams meet their goals.

Available to hire

Hi there! I’m Jasleen Kaur, a multilingual service professional with over four years of experience supporting clients, coordinating cases, and keeping office operations running smoothly in fast-paced environments. I thrive on turning complex inquiries into clear, well-documented actions while upholding confidentiality and compliance.

I’m detail-oriented, adaptable, and focused on delivering positive, dependable client experiences. I enjoy clear communication with diverse individuals and take pride in organizing time-sensitive tasks to help teams meet their goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

DaVinci Resolve Studio

Intermediate

WordPress

Intermediate

Language

English

Fluent

French

Advanced

Hindi

Fluent

Panjabi, Punjabi

Fluent

Work Experience

IMMIGRATION & REFUGEE LAW CLERK / LEGAL ASSISTANT at L & DP Firm

September 1, 2025 - Present

Prepare and file immigration and refugee claims; address IRB correspondence, manage case transfers and linking; assemble disclosure files; lead client intake sessions; oversee case files and update Excel trackers; support legal counsel for hearings, organize evidence, and conduct legal research.

FRONT DESK AGENT (SECOND JOB) at Quality Inn

July 1, 2024 - October 1, 2024

Handled guest arrivals and departures, managed billing, reservations, and audit reports; addressed guest inquiries and resolved concerns; liaised with housekeeping and maintenance teams to ensure room readiness.

SECURITY OFFICER at Garda World Security

May 1, 2024 - August 1, 2025

Upheld access control procedures and supervised visitor entry; logged activities, verified credentials, and responded swiftly to incidents; safeguarded sensitive data and protected individuals and property.

CUSTOMER SERVICE REPRESENTATIVE at Chatr Mobile — Retail Kiosk

January 1, 2024 - June 1, 2024

Delivered account assistance, troubleshot technical problems, and processed secure transactions; promoted and sold mobile plans; maintained strict adherence to data privacy and customer service protocols.

TEAM MEMBER — CASHIER / FRONT COUNTER at Tim Hortons

March 1, 2023 - November 1, 2023

Provided prompt service at the front counter and drive-thru during busy periods; processed transactions; kept work areas orderly and clean.

Soccer Event Volunteer at Electric City, Peterborough, ON

January 1, 2023 - January 1, 2024

Assisted with event organization and on-site support.

Clothing Distribution Volunteer at OPIRG, Peterborough, ON

January 1, 2023 - January 1, 2025

Sorted and distributed clothing, coordinated volunteers and inventory.

Front Desk Volunteer at Community Centre, Peterborough, ON

January 1, 2023 - January 1, 2025

Front desk duties supporting program participants and visitors.

FREELANCE LEGAL CLERK / ADMINISTRATIVE ASSISTANT at DEV Associates

January 1, 2019 - September 1, 2022

Composed case briefs, affidavits, and formal submissions for legal counsel; managed confidential electronic and paper records to facilitate case progress; supported legal research and drafted reports for courtroom preparation.