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I'm Okedeyi Ola Oluwa, a Lagos-based Virtual Assistant with hands-on experience in customer support, logistics coordination, and administrative tasks. I enjoy helping clients streamline operations, resolve issues quickly, and keep communications clear across channels. Over the years I've supported teams with driver dispatch, ticketing and hotel reservations, and order processing, always focusing on proactive problem-solving, attention to detail, and reliable service. I'm skilled at coordinating calendars, managing data entry, and delivering friendly, responsive support.…I'm Okedeyi Ola Oluwa, a Lagos-based Virtual Assistant with hands-on experience in customer support, logistics coordination, and administrative tasks. I enjoy helping clients streamline operations, resolve issues quickly, and keep communications clear across channels. Over the years I've supported teams with driver dispatch, ticketing and hotel reservations, and order processing, always focusing on proactive problem-solving, attention to detail, and reliable service. I'm skilled at coordinating calendars, managing data entry, and delivering friendly, responsive support.

Okedeyi Ola Oluwa

Designer, Brand Designer, Graphic Designer, +6

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I'm Okedeyi Ola Oluwa, a Lagos-based Virtual Assistant with hands-on experience in customer support, logistics coordination, and administrative tasks. I enjoy helping clients streamline operations, resolve issues quickly, and keep communications clear across channels. Over the years I've supported teams with driver dispatch, ticketing and hotel reservations, and order processing, always focusing on proactive problem-solving, attention to detail, and reliable service. I'm skilled at coordinating calendars, managing data entry, and delivering friendly, responsive support.…I'm Okedeyi Ola Oluwa, a Lagos-based Virtual Assistant with hands-on experience in customer support, logistics coordination, and administrative tasks. I enjoy helping clients streamline operations, resolve issues quickly, and keep communications clear across channels. Over the years I've supported teams with driver dispatch, ticketing and hotel reservations, and order processing, always focusing on proactive problem-solving, attention to detail, and reliable service. I'm skilled at coordinating calendars, managing data entry, and delivering friendly, responsive support.

Available to hire

I’m Okedeyi Ola Oluwa, a Lagos-based Virtual Assistant with hands-on experience in customer support, logistics coordination, and administrative tasks. I enjoy helping clients streamline operations, resolve issues quickly, and keep communications clear across channels.

Over the years I’ve supported teams with driver dispatch, ticketing and hotel reservations, and order processing, always focusing on proactive problem-solving, attention to detail, and reliable service. I’m skilled at coordinating calendars, managing data entry, and delivering friendly, responsive support.

Skills

CRM

Copywriting

Email Marketing

Experience Level

CRM

Intermediate

Copywriting

Intermediate

Email Marketing

Intermediate

Language

English

Fluent

Work Experience

Driver Dispatch at TGR Liaison

January 1, 2024 - Present

Communicated with customers through various channels; took ownership of customer issues; received and dispatched orders for products or deliveries.

Liaison Driver Dispatch at TGR

January 1, 2024 - Present

Coordinated with customers across channels, owned issue resolution, received and dispatched orders, answered queries via phone and chat, and tracked logistics and order processing; supported additional administrative tasks as needed.

Customer Support / Ticketing and Hotel Reservations at GHI / RwandaAir

January 1, 2023 - Present

Handled guest interactions over the phone, provided reservation services, maintained reservation records, communicated with customers through various channels, managed email and phone communications, and contributed to proactive problem-solving and travel arrangements.

Logistics Coordinator/Dispatcher (Virtual Assistant) at Bake and Bite

January 1, 2021 - December 31, 2023

Managed calendars and scheduling, handled email and phone communications, coordinated and tracked logistics activities and order processing, assisted with document preparation and data entry, and collaborated with vendors, suppliers, and customers to ensure smooth logistics operations.