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I am a dedicated customer service professional with 7+ years of experience delivering high-volume support and building strong relationships. I thrive in fast-paced environments and focus on providing personalized, attentive service. I excel at handling inbound and outbound calls, guiding clients with reservations, and driving satisfaction and loyalty. My background spans hospitality, remote client success, and content coordination, and I enjoy collaborating with cross-functional teams to optimize workflows.…I am a dedicated customer service professional with 7+ years of experience delivering high-volume support and building strong relationships. I thrive in fast-paced environments and focus on providing personalized, attentive service. I excel at handling inbound and outbound calls, guiding clients with reservations, and driving satisfaction and loyalty. My background spans hospitality, remote client success, and content coordination, and I enjoy collaborating with cross-functional teams to optimize workflows.

Narika ramkissoon

Content Producer, Content Creator, Voiceover Artist, +2

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I am a dedicated customer service professional with 7+ years of experience delivering high-volume support and building strong relationships. I thrive in fast-paced environments and focus on providing personalized, attentive service. I excel at handling inbound and outbound calls, guiding clients with reservations, and driving satisfaction and loyalty. My background spans hospitality, remote client success, and content coordination, and I enjoy collaborating with cross-functional teams to optimize workflows.…I am a dedicated customer service professional with 7+ years of experience delivering high-volume support and building strong relationships. I thrive in fast-paced environments and focus on providing personalized, attentive service. I excel at handling inbound and outbound calls, guiding clients with reservations, and driving satisfaction and loyalty. My background spans hospitality, remote client success, and content coordination, and I enjoy collaborating with cross-functional teams to optimize workflows.

Available to hire

I am a dedicated customer service professional with 7+ years of experience delivering high-volume support and building strong relationships. I thrive in fast-paced environments and focus on providing personalized, attentive service.

I excel at handling inbound and outbound calls, guiding clients with reservations, and driving satisfaction and loyalty. My background spans hospitality, remote client success, and content coordination, and I enjoy collaborating with cross-functional teams to optimize workflows.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Flight Attendant at American Airlines

August 1, 2024 - September 1, 2025

Provided exceptional customer service and ensured passenger satisfaction in high-pressure environments. Managed in-flight service for up to 200+ passengers, ensuring timely delivery and high satisfaction scores, demonstrating grace under pressure and efficiency.

Client Success Manager

March 1, 2022 - August 1, 2024

Logged, tracked, and resolved customer inquiries using Salesforce CRM, ensuring accurate documentation and follow-up compliance. Partnered with internal teams to identify recurring issues and improve customer workflows. Maintained high satisfaction by delivering clear guidance, timely responses, and solution-focused communication.

Content & Communications at Thrive Hub Media Co

February 1, 2020 - March 1, 2023

Content Creation and Editing; writing, editing, and proofreading various types of content, such as website copy, SEO articles, email blasts, and social media posts. Content Management; organizing, storing, and managing content within a repository or management system. Quality Assurance; reviewed AI-generated or team content for accuracy, quality, and brand alignment. Project Coordination; managed project lists for creators and ensuring timely delivery of creative assets.

Guest Services Representative at Iveys Hotel

January 1, 2017 - December 1, 2019

Assisted guests with reservations, inquiries, and special requests, ensuring a positive experience. Promoted hotel services and amenities to enhance guest engagement. Managed reservation systems and daily administrative support efficiently.