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I am a Customer Service Representative with 4+ years of experience delivering exceptional client support in fast-paced environments. I thrive on managing inquiries, scheduling, and documentation with professionalism and empathy, while building lasting relationships with clients. I am seeking to leverage my customer service expertise as a Virtual Medical Assistant/Receptionist to provide white-glove support to patients, doctors, attorneys, and families. I am skilled at handling confidential information, verifying records, and ensuring smooth workflows across teams. I communicate clearly, adapt quickly to new systems, and collaborate effectively with colleagues to improve processes and patient experiences.…I am a Customer Service Representative with 4+ years of experience delivering exceptional client support in fast-paced environments. I thrive on managing inquiries, scheduling, and documentation with professionalism and empathy, while building lasting relationships with clients. I am seeking to leverage my customer service expertise as a Virtual Medical Assistant/Receptionist to provide white-glove support to patients, doctors, attorneys, and families. I am skilled at handling confidential information, verifying records, and ensuring smooth workflows across teams. I communicate clearly, adapt quickly to new systems, and collaborate effectively with colleagues to improve processes and patient experiences.

Adenowo Motunrayo Maureen

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I am a Customer Service Representative with 4+ years of experience delivering exceptional client support in fast-paced environments. I thrive on managing inquiries, scheduling, and documentation with professionalism and empathy, while building lasting relationships with clients. I am seeking to leverage my customer service expertise as a Virtual Medical Assistant/Receptionist to provide white-glove support to patients, doctors, attorneys, and families. I am skilled at handling confidential information, verifying records, and ensuring smooth workflows across teams. I communicate clearly, adapt quickly to new systems, and collaborate effectively with colleagues to improve processes and patient experiences.…I am a Customer Service Representative with 4+ years of experience delivering exceptional client support in fast-paced environments. I thrive on managing inquiries, scheduling, and documentation with professionalism and empathy, while building lasting relationships with clients. I am seeking to leverage my customer service expertise as a Virtual Medical Assistant/Receptionist to provide white-glove support to patients, doctors, attorneys, and families. I am skilled at handling confidential information, verifying records, and ensuring smooth workflows across teams. I communicate clearly, adapt quickly to new systems, and collaborate effectively with colleagues to improve processes and patient experiences.

Available to hire

I am a Customer Service Representative with 4+ years of experience delivering exceptional client support in fast-paced environments. I thrive on managing inquiries, scheduling, and documentation with professionalism and empathy, while building lasting relationships with clients. I am seeking to leverage my customer service expertise as a Virtual Medical Assistant/Receptionist to provide white-glove support to patients, doctors, attorneys, and families.

I am skilled at handling confidential information, verifying records, and ensuring smooth workflows across teams. I communicate clearly, adapt quickly to new systems, and collaborate effectively with colleagues to improve processes and patient experiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Administrative Support Specialist at ENOVALAB

March 1, 2025 - August 1, 2025

Supported day-to-day office operations by preparing reports, managing correspondence, and coordinating schedules; provided front-line support for clients, ensuring professional and efficient service; maintained organized records and assisted with process improvements to boost team productivity.

Administrative Personnel at SKYBRACE LTD

July 1, 2024 - August 1, 2025

Managed daily office operations, including filing documents and organizing records; assisted with scheduling meetings, coordinating calendars, and preparing weekly activity reports; supported HR and management with onboarding and verification of employee information; handled incoming calls, emails, and visitor inquiries with professionalism.

Medical Administrative Assistant - Behavioral Health at WELLNESS AFFAIRS

June 1, 2024 - March 1, 2025

Served as the first point of contact for patients, families, and healthcare professionals in a behavioral health setting; managed patient intake, scheduled appointments, and coordinated follow-ups to support treatment plans; maintained accurate and confidential medical records, assisted with medical correspondence, and supported insurance verification; provided compassionate support to patients experiencing stress or anxiety; collaborated with behavioral health specialists to improve workflow efficiency and patient satisfaction.

Customer Service Representative at SKYBRACE LTD

January 1, 2022 - November 1, 2023

Handled a high volume of calls, emails, and chats, resolving inquiries with professionalism and empathy; scheduled appointments, managed calendars, and coordinated follow-ups to ensure smooth client experiences; assisted with documentation, data entry, and record management while maintaining accuracy and confidentiality; collaborated with cross-functional teams to streamline processes.