Hi, I'm Kayla Amanda Filmalter. I'm a dedicated administrative and support professional with experience across personal assistance, helpdesk support, sales coordination, procurement, and finance administration. I thrive in dynamic environments where I can deliver excellent customer service, streamline workflows, and maintain meticulous records. I excel at calendar management, client onboarding, travel coordination, and cross-functional collaboration. I'm proficient with Datto RMM, IT Glue, and CRM systems, and I pride myself on clear communication, reliability, and a collaborative approach to teamwork.

Kayla Amanda Filmalter

Hi, I'm Kayla Amanda Filmalter. I'm a dedicated administrative and support professional with experience across personal assistance, helpdesk support, sales coordination, procurement, and finance administration. I thrive in dynamic environments where I can deliver excellent customer service, streamline workflows, and maintain meticulous records. I excel at calendar management, client onboarding, travel coordination, and cross-functional collaboration. I'm proficient with Datto RMM, IT Glue, and CRM systems, and I pride myself on clear communication, reliability, and a collaborative approach to teamwork.

Available to hire

Hi, I’m Kayla Amanda Filmalter. I’m a dedicated administrative and support professional with experience across personal assistance, helpdesk support, sales coordination, procurement, and finance administration. I thrive in dynamic environments where I can deliver excellent customer service, streamline workflows, and maintain meticulous records.

I excel at calendar management, client onboarding, travel coordination, and cross-functional collaboration. I’m proficient with Datto RMM, IT Glue, and CRM systems, and I pride myself on clear communication, reliability, and a collaborative approach to teamwork.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Personal Assistant / Helpdesk, Sales & Finance Support at AnyIT
June 1, 2025 - Present
Answered calls and triaged/resolved helpdesk tickets. Used Datto RMM to link and manage client devices and IT Glue for passwords, documentation, and contact details. Handled procurement including purchasing and stock receiving. Managed month-end invoicing and debt chasing. Onboarded new clients and coordinated calendars and meetings.
Personal Assistant at Netstream
November 1, 2024 - January 31, 2025
Managed calls and emails professionally. Scheduled meetings and coordinated executive calendars. Oversaw daily agendas and administrative tasks. Coordinated travel arrangements. Maintained confidentiality and handled sensitive documents.
Receptionist at Maizey Plastics
February 1, 2022 - July 31, 2024
Managed front desk operations and incoming calls. Processed invoices and maintained office supply levels. Maintained organised filing and archiving systems. Assisted customers with enquiries and provided accurate information. Scheduled appointments and handled mail distribution.
Teacher’s Assistant (Temp) at Lancelot Educare
January 1, 2020 - November 30, 2020
Supported lesson planning and classroom preparation. Supervised classroom activities and provided one-on-one student support. Assisted in organising school events and parent meetings.
Teacher at St. Gerard’s
January 1, 2019 - December 31, 2019
Supported classroom activities and individual student development. Prepared and set up learning materials.
Sports Administrator (Fixed Contract) at The Guardian
January 1, 2019 - December 31, 2019
Coordinated online sessions, schedules, and activities. Created certifications and handled customer communication.
Admin Assistant (Temp) at FPT-PPECB
January 1, 2018 - December 31, 2018
Performed document verification and cross-referencing. Handled time-sensitive records and communication with certification officers.
Receptionist (Seasonal Temp) at FPT-PPECB
January 1, 2018 - December 31, 2018
Managed reception area and call handling. Assisted clients and maintained document organisation.
Waitress & Hostess at Lima Dubai
January 1, 2017 - December 31, 2017
Part of the restaurant launch team. Provided customer service, managed reservations, and VIP tables. Performed opening/closing duties and maintained venue presentation.

Education

Matric at Durban Academy
January 1, 2013 - December 31, 2013
Matric (Grade 12) at Durban Academy
January 11, 2030 - January 1, 2013
Matric at Durban Academy
January 11, 2030 - January 1, 2013
Designated Safeguarding Awareness Course at Durban Academy
January 11, 2030 - February 1, 2026
Designated Safeguarding Officer Course at Durban Academy
January 11, 2030 - February 1, 2026

Qualifications

Designated Safeguarding Awareness Course
January 11, 2030 - January 13, 2026
Designated Safeguarding Officer Course
January 11, 2030 - January 13, 2026
Designated Safeguarding Awareness Course
January 11, 2030 - February 1, 2026
Designated Safeguarding Officer Course
January 11, 2030 - February 1, 2026
Designated Safeguarding Awareness Course
January 11, 2030 - February 1, 2026
Designated Safeguarding Officer Course
January 11, 2030 - February 1, 2026

Industry Experience

Education, Professional Services, Retail, Media & Entertainment