Data Annotator at Independent Contractor

Provided high-quality annotations for natural language processing tasks, delivering consistent, detail-oriented work. Supplied linguistic and contextual feedback to refine model behavior in real-time evaluations, contributing to improved accuracy of data-labeling pipelines. Participated in human-in-the-loop processes to help enhance large language model performance.

Sales Support Associate at Univar Solutions

Provided critical administrative and operational support to the sales team to ensure smooth and efficient sales processes. Managed data entry, order processing, and customer inquiries, maintaining accurate and up-to-date customer records using SAP as well as Salesforce CRM. Generated performance reports and analytics using Microsoft Excel, Tableau, and Salesforce, supporting strategic decision-making and identifying areas for process improvement. Created and maintained professional communications and schedules using Microsoft Outlook, and prepared sales documents and presentations with Word and PowerPoint. Collaborated closely with sales reps to understand client needs and offer tailored solutions, contributing to increased customer satisfaction and retention.