I am Ali Anwar, a cross-functional professional with hands-on experience in operations, finance, and customer experience. I enjoy collaborating in cross-functional teams and believe in creating an effective communication environment. I have built analytics and financial modeling skills using Excel, Jira, and Notion, and I am pursuing further education in International Management and Marketing. I thrive on optimizing processes and delivering data-driven insights to improve customer journeys and business outcomes.

Ali Anwar

I am Ali Anwar, a cross-functional professional with hands-on experience in operations, finance, and customer experience. I enjoy collaborating in cross-functional teams and believe in creating an effective communication environment. I have built analytics and financial modeling skills using Excel, Jira, and Notion, and I am pursuing further education in International Management and Marketing. I thrive on optimizing processes and delivering data-driven insights to improve customer journeys and business outcomes.

Available to hire

I am Ali Anwar, a cross-functional professional with hands-on experience in operations, finance, and customer experience. I enjoy collaborating in cross-functional teams and believe in creating an effective communication environment.

I have built analytics and financial modeling skills using Excel, Jira, and Notion, and I am pursuing further education in International Management and Marketing. I thrive on optimizing processes and delivering data-driven insights to improve customer journeys and business outcomes.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
German
Beginner

Work Experience

Customer Experience Associate (Intern) at Sadapay
May 2, 2025 - August 2, 2025
Handled 100–150 customer queries daily, maintained 90%+ CSAT, and managed inquiries on Intercom.
Finance/Operations Intern at Attock Oil Refinery
June 1, 2023 - July 1, 2023
Processed and cleaned data sets of 10,000+ rows using Excel and automation workflows. Created and managed dispute escalation tickets on Jira, ensuring accurate documentation.

Education

Sc. in International Management, Marketing & Entrepreneurship at Otto-von-Guericke University Magdeburg
December 2, 2024 - May 2, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Energy & Utilities, Financial Services, Professional Services, Manufacturing, Software & Internet