Available to hire
I am a proactive, detail-driven executive administrative professional with 11+ years of experience supporting executives, senior leadership, and federal agencies. I excel at streamlining operations, boosting executive productivity, and building strong stakeholder relationships.
I thrive in fast-paced environments, managing complex calendars, cross-agency workflows, and high-stakes communications. My focus on process improvement and meticulous records management ensures leaders can focus on mission-critical decisions.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
Program Support Specialist at Department of Buildings
July 1, 2019 - PresentServed as trusted right hand to the Deputy Surveyor and technical staff, ensuring seamless daily operations. Administered the CRM system, cutting response times by 30% and achieving 100% resolution within 72 hours. Managed complex executive calendars and cross-agency workflows to keep projects on track. Analyzed case data to streamline processes, increasing office productivity and reducing bottlenecks. Prepared high-stakes documents, invoices, and correspondence for executive decision-making.
Project Administrative Support Specialist at U.S. Department of Labor
February 1, 2019 - May 1, 2019Supported senior leadership by managing agendas, minutes, and action tracking for high-level federal meetings. Streamlined Quarterly Narrative Report processes, reducing preparation time by 20%. Oversaw confidential correspondence and executive schedules, ensuring timely delivery of priorities.
Program Support Specialist (Contractor) at U.S. Food & Drug Administration
September 1, 2017 - August 31, 2018Managed scheduling, travel, and expenses for Division Director and leadership team. Elevated compliance standards through meticulous records management aligned with federal regulations. Authored executive-level communications and facilitated division-wide meetings to enhance information flow. Improved document management workflows, increasing efficiency across the division.
Business Center Concierge at William F. Bolger Center
January 1, 2017 - May 31, 2017Coordinated high-profile executive conferences, managing logistics, communications, and event materials. Strengthened client experience by developing policies that boosted administrative productivity.
Receptionist at Meisel & Cohen Properties
September 1, 2014 - May 31, 2016Directed front desk operations and provided high-level administrative support to property managers. Designed standardized templates, reducing turnaround time for tenant communications by 25%. Managed multi-entity records and correspondence, improving document retrieval efficiency.
Customer Service Clerk at Harris Teeter
December 1, 2013 - September 30, 2014Delivered top-tier customer service, maintaining satisfaction ratings above company benchmarks. Trained new staff to align with service excellence standards and supported management with operations.
Education
High School Diploma at Northwest High School
January 11, 2030 - January 13, 2026Qualifications
Industry Experience
Government, Professional Services
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Washington today.